# Custom Module RichText with "Enabled\_Features" Active, Content Input Box Disappears in Email Builder

**URL:** <https://community.hubspot.com/t/custom-module-richtext-with-enabled-features-active-content-input-box-disappears-in-email-builder/50899>\
**Category:** CMS Development\
**Created:** [February 4, 2022, 12:23am UTC](https://community.hubspot.com/t/custom-module-richtext-with-enabled-features-active-content-input-box-disappears-in-email-builder/50899 "2022-02-04T00:23:26Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![lisas](https://avatars.discourse-cdn.com/v4/letter/l/3ab097/32.png) [@lisas](https://community.hubspot.com/u/lisas)\
**Post date:** [February 4, 2022, 12:23am UTC](https://community.hubspot.com/t/custom-module-richtext-with-enabled-features-active-content-input-box-disappears-in-email-builder/50899/1 "2022-02-04T00:23:26Z")

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Hello,

I am trying to build some custom drag-and-drop email templates for clients. When I use the rich text custom module, it appears fine when I don’t have enabled\_features in the fields.json. However, when I try to customize the toolbar, the editor in the email builder completely disappears.

At a basic level, I started with the field.json:

[ {

“id” : “f93ddec6-90fe-ffc5-238f-655e63b67d95”,

“name” : “html”,

“display\_width” : null,

“label” : “Rich text content”,

“required” : false,

“locked” : false,

“type” : “richtext”,

“default” : “\<h2\>Something Powerful\</h2\>\n\<h3\>Tell The Reader More\</h3\>\n\<p\>The headline and subheader tells us what you’re \<a href=\”#\“\>offering\</a\>, and the form header closes the deal. Over here you can explain why your offer is so great it’s worth filling out a form for.\</p\>\n\<p\>Remember:\</p\>\n\<ul\>\n\<li\>Bullets are great\</li\>\n\<li\>For spelling out \<a href=\”#\“\>benefits\</a\> and\</li\>\n\<li\>Turning visitors into leads.\</li\>\n\</ul\>”,

“enabled\_features” : [“bold”,“link”,“image”]

} ]

and we end up with this:

 ![Screen Shot 2022-02-03 at 4.13.39 PM.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/3/b/3b0a772ce9bb85471a24b485b7fe15c2c42c1cfb.jpeg)  
missing content editor

However, when I REMOVE the enabled\_features array from the fields JSON, the editor reappears:

 ![Screen Shot 2022-02-03 at 4.21.47 PM.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/2X/d/dcfb97144e29876b3ff0d89f6d0c2a81ecce0a37.jpeg)

Can anyone offer insight, or assistance in solving this? 🙂 Thanks!

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<div class="post-metadata">

**Author:** ![dennisedson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dennisedson/32/28044_2.png) [@dennisedson](https://community.hubspot.com/u/dennisedson)\
**Post date:** [February 7, 2022, 4:08pm UTC](https://community.hubspot.com/t/custom-module-richtext-with-enabled-features-active-content-input-box-disappears-in-email-builder/50899/2 "2022-02-07T16:08:50Z")

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@LisaSF

If you remove **image** from the array, it should work. I have alerted the team to this and they are making some updates to be more clear with that restriction. Thanks for bringing to our attention!

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<div class="post-metadata">

**Author:** ![lisas](https://avatars.discourse-cdn.com/v4/letter/l/3ab097/32.png) [@lisas](https://community.hubspot.com/u/lisas)\
**Post date:** [February 7, 2022, 5:53pm UTC](https://community.hubspot.com/t/custom-module-richtext-with-enabled-features-active-content-input-box-disappears-in-email-builder/50899/3 "2022-02-07T17:53:47Z")

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Yes this worked, haha thanks so much! I’ll keep my eyes peeled for those updates to the documentation 🙂