# Custom logo internal email

**URL:** <https://community.hubspot.com/t/custom-logo-internal-email/29889>\
**Category:** HubSpot Ideas\
**Tags:** workflows\
**Created:** [January 8, 2021, 7:12am UTC](https://community.hubspot.com/t/custom-logo-internal-email/29889 "2021-01-08T07:12:18Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Shaunyim](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shaunyim/32/61905_2.png) [@Shaunyim](https://community.hubspot.com/u/Shaunyim)\
**Post date:** [January 8, 2021, 7:12am UTC](https://community.hubspot.com/t/custom-logo-internal-email/29889/1 "2021-01-08T07:12:18Z")

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Would like to see Custom logo on internal workflow emails.

- posted on behlaf of customer

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**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [January 8, 2021, 9:57am UTC](https://community.hubspot.com/t/custom-logo-internal-email/29889/2 "2021-01-08T09:57:01Z")

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This is really a huge concern at this time, few of my customer-facing the same issues, It should be customized, it would allow us to change the HubSpot logo on the top also in the footer view it on HubSpot.  
I’d request the team to work on this asap.  
Thanks!  
Meghna

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**Author:** ![system](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/system/32/124_2.png) [@system](https://community.hubspot.com/u/system)\
**Post date:** [January 8, 2021, 10:02am UTC](https://community.hubspot.com/t/custom-logo-internal-email/29889/3 "2021-01-08T10:02:22Z")

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Even I am facing this issue. There should be a Custom logo on internal workflow emails. Emails should be sent from the connected domain.  
Please look into this asap.

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**Author:** ![DBaghel](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dbaghel/32/79091_2.png) [@DBaghel](https://community.hubspot.com/u/DBaghel)\
**Post date:** [January 8, 2021, 10:18am UTC](https://community.hubspot.com/t/custom-logo-internal-email/29889/4 "2021-01-08T10:18:02Z")

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This is the biggest concern I have come across with Hubspot. I want to use it as per my customization, not as per HubSpot’s standard format.

I want this to used with my logo, from my domain email ID, with your contact/address details in the header footer & everywhere. Hubspot vigilance is not required in this. This is all impacting the client & user experience.

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**Author:** ![DShah4](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dshah4/32/21752_2.png) [@DShah4](https://community.hubspot.com/u/DShah4)\
**Post date:** [January 8, 2021, 10:27am UTC](https://community.hubspot.com/t/custom-logo-internal-email/29889/5 "2021-01-08T10:27:48Z")

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Yes, it’s a big concern. We must be able to use our logo and the emails must be sent from our domain and not Hubspot. The end customer must know us only and not about Hubspot.

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**Author:** ![ATrivedi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/atrivedi/32/77060_2.png) [@ATrivedi](https://community.hubspot.com/u/ATrivedi)\
**Post date:** [January 8, 2021, 10:49am UTC](https://community.hubspot.com/t/custom-logo-internal-email/29889/6 "2021-01-08T10:49:37Z")

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Yes, it’s a big concern. We must be able to use our logo and the emails must be sent from our domain and not Hubspot. The end customer must know us only and not about Hubspot.

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**Author:** ![GMarks](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/gmarks/32/93635_2.png) [@GMarks](https://community.hubspot.com/u/GMarks)\
**Post date:** [February 24, 2021, 5:41pm UTC](https://community.hubspot.com/t/custom-logo-internal-email/29889/7 "2021-02-24T17:41:48Z")

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This just came up for us as well. I want to ensure that our business development staff realize that the emails that they receive as a result of workflows are from us and need to be reviewed. Having the HubSpot logo at the top of these emails will make them think it is just a marketing email from HubSpot.

Ideally, we could tailor the email based on the workflow. Just having an ability to set the logo in the workflow would be great, but I imagine having a template capability would be more useful.

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**Author:** ![JHogarth](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jhogarth/32/78471_2.png) [@JHogarth](https://community.hubspot.com/u/JHogarth)\
**Post date:** [July 14, 2021, 12:08pm UTC](https://community.hubspot.com/t/custom-logo-internal-email/29889/8 "2021-07-14T12:08:05Z")

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I think this is a fantastic idea, as an organisation when we send internal emails it would be great if they could appear as if they are actually coming from us rather than the hubspot logo.

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**Author:** ![TJouet](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tjouet/32/1529_2.png) [@TJouet](https://community.hubspot.com/u/TJouet)\
**Post date:** [August 26, 2021, 1:36pm UTC](https://community.hubspot.com/t/custom-logo-internal-email/29889/9 "2021-08-26T13:36:56Z")

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Posting on behalf of a customer, this is a big painpoint, would be great if posible.  
Thank you,

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**Author:** ![MDELAIGUE](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mdelaigue/32/40527_2.png) [@MDELAIGUE](https://community.hubspot.com/u/MDELAIGUE)\
**Post date:** [August 26, 2021, 2:50pm UTC](https://community.hubspot.com/t/custom-logo-internal-email/29889/10 "2021-08-26T14:50:03Z")

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It could be great to add a customization tool for internal emails (remove HubSpot logo, choose colors, …).

Really useful with Marketing Pro version!

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**Author:** ![Crawford](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/crawford/32/15739_2.png) [@Crawford](https://community.hubspot.com/u/Crawford)\
**Post date:** [September 20, 2021, 12:49pm UTC](https://community.hubspot.com/t/custom-logo-internal-email/29889/11 "2021-09-20T12:49:12Z")

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I agree that this feature should be developed ASAP.

As an “internal email” it should represent our logo and company. Otherwise, it’s not an internal email it’s just a Hubspot email sent to our internal team. We want there to be no confusion between an email we create to be a notifier and something that might get set on behalf of Hubspot as a notification (ie. email opens, page views, etc) which can stay HubSpot branded, but anything we design and put out there through Workflows should represent our company versus Hubspot.  
Thanks ahead of time for getting this done!!

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**Author:** ![RonR](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ronr/32/43030_2.png) [@RonR](https://community.hubspot.com/u/RonR)\
**Post date:** [September 29, 2021, 10:20pm UTC](https://community.hubspot.com/t/custom-logo-internal-email/29889/12 "2021-09-29T22:20:12Z")

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100% agree. We would like to be able to brand our own internal notifications. We believe it should not only be an internal email but a notification as well. When you are trying to create a culture you want to make sure you look professional from top to bottom.

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**Author:** ![M4tr1xN30](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/m4tr1xn30/32/63589_2.png) [@M4tr1xN30](https://community.hubspot.com/u/M4tr1xN30)\
**Post date:** [November 5, 2021, 4:03pm UTC](https://community.hubspot.com/t/custom-logo-internal-email/29889/13 "2021-11-05T16:03:38Z")

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Agree with all previous comments. This is a must.

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**Author:** ![RGroenink](https://avatars.discourse-cdn.com/v4/letter/r/eada6e/32.png) [@RGroenink](https://community.hubspot.com/u/RGroenink)\
**Post date:** [January 4, 2022, 9:37am UTC](https://community.hubspot.com/t/custom-logo-internal-email/29889/14 "2022-01-04T09:37:41Z")

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Branding of internal emails is key in my opinion. Please develop this feature in the near future. Thanks in advance!

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<div class="post-metadata">

**Author:** ![Herman](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/herman/32/17731_2.png) [@Herman](https://community.hubspot.com/u/Herman)\
**Post date:** [January 5, 2022, 8:01am UTC](https://community.hubspot.com/t/custom-logo-internal-email/29889/15 "2022-01-05T08:01:45Z")

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Crazy that the custom branding elements of your account isn’t used for these internal emails.

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**Author:** ![Crawford](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/crawford/32/15739_2.png) [@Crawford](https://community.hubspot.com/u/Crawford)\
**Post date:** [January 10, 2022, 6:58pm UTC](https://community.hubspot.com/t/custom-logo-internal-email/29889/16 "2022-01-10T18:58:56Z")

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What do we have to do as users to get some movement on this?  
This is more than just a reasonable request but a business affecting action of HubSpot.

We are running into layers of confusion with our own users and our customers.

Please provide some insight on this request.

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<div class="post-metadata">

**Author:** ![BruceProck](https://avatars.discourse-cdn.com/v4/letter/b/9e8a1a/32.png) [@BruceProck](https://community.hubspot.com/u/BruceProck)\
**Post date:** [January 14, 2022, 4:56pm UTC](https://community.hubspot.com/t/custom-logo-internal-email/29889/17 "2022-01-14T16:56:42Z")

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we need this.

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<div class="post-metadata">

**Author:** ![Crawford](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/crawford/32/15739_2.png) [@Crawford](https://community.hubspot.com/u/Crawford)\
**Post date:** [February 2, 2022, 8:52pm UTC](https://community.hubspot.com/t/custom-logo-internal-email/29889/18 "2022-02-02T20:52:48Z")

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How do we get some attention from HubSpot on this?  
This seems like it could be a quick win for the dev team at HubSpot and an excellent customer service play for the HubSpot team all together.

HubSpot, what do we need to do to get this one someone’s radar?

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<div class="post-metadata">

**Author:** ![EEvoli](https://avatars.discourse-cdn.com/v4/letter/e/35a633/32.png) [@EEvoli](https://community.hubspot.com/u/EEvoli)\
**Post date:** [February 8, 2022, 10:41pm UTC](https://community.hubspot.com/t/custom-logo-internal-email/29889/19 "2022-02-08T22:41:56Z")

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It´s an internal email , it would add value to our culture , Please @hubspot add this function. I actually could also help save space in the email.

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**Author:** ![dylankelly](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dylankelly/32/59606_2.png) [@dylankelly](https://community.hubspot.com/u/dylankelly)\
**Post date:** [June 8, 2022, 11:58am UTC](https://community.hubspot.com/t/custom-logo-internal-email/29889/20 "2022-06-08T11:58:27Z")

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Great idea - importannt for internal branding

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