# Custom fonts for Chat Inboxes

**URL:** <https://community.hubspot.com/t/custom-fonts-for-chat-inboxes/13793>\
**Category:** HubSpot Ideas\
**Tags:** conversations-inbox\
**Created:** [April 2, 2019, 7:29am UTC](https://community.hubspot.com/t/custom-fonts-for-chat-inboxes/13793 "2019-04-02T07:29:42Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![TuHoang](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tuhoang/32/83407_2.png) [@TuHoang](https://community.hubspot.com/u/TuHoang)\
**Post date:** [April 2, 2019, 7:29am UTC](https://community.hubspot.com/t/custom-fonts-for-chat-inboxes/13793/1 "2019-04-02T07:29:42Z")

</div>

Please add options to choose Fonts for Chat feature. We have a simimar feature already in Form.

Thank you very much,

Tu

---

<div class="post-metadata">

**Author:** ![TuHoang](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tuhoang/32/83407_2.png) [@TuHoang](https://community.hubspot.com/u/TuHoang)\
**Post date:** [August 23, 2019, 3:32am UTC](https://community.hubspot.com/t/custom-fonts-for-chat-inboxes/13793/2 "2019-08-23T03:32:22Z")

</div>

The default font in Live Chat does not support Unicode well. Please let us choose other fonts.

---

<div class="post-metadata">

**Author:** ![imc123](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/imc123/32/74736_2.png) [@imc123](https://community.hubspot.com/u/imc123)\
**Post date:** [September 11, 2020, 11:04am UTC](https://community.hubspot.com/t/custom-fonts-for-chat-inboxes/13793/3 "2020-09-11T11:04:13Z")

</div>

Similar issue with the Inbox - no control over font setting. Would be a nice feature to have.

---

<div class="post-metadata">

**Author:** ![lightboxx](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lightboxx/32/102945_2.png) [@lightboxx](https://community.hubspot.com/u/lightboxx)\
**Post date:** [November 5, 2020, 4:01pm UTC](https://community.hubspot.com/t/custom-fonts-for-chat-inboxes/13793/4 "2020-11-05T16:01:57Z")

</div>

Love this idea. Would love to set a custom font to match our brand identity

---

<div class="post-metadata">

**Author:** ![EricRthePM](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ericrthepm/32/87988_2.png) [@EricRthePM](https://community.hubspot.com/u/EricRthePM)\
**Post date:** [July 20, 2021, 2:05pm UTC](https://community.hubspot.com/t/custom-fonts-for-chat-inboxes/13793/5 "2021-07-20T14:05:02Z")

</div>

Thank you for calling this out and being such engaged users. We will look into adding the option to change fonts in the live chat communication channel. I will update this post when we have more information.

---

<div class="post-metadata">

**Author:** ![EricRthePM](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ericrthepm/32/87988_2.png) [@EricRthePM](https://community.hubspot.com/u/EricRthePM)\
**Post date:** [July 20, 2021, 2:05pm UTC](https://community.hubspot.com/t/custom-fonts-for-chat-inboxes/13793/6 "2021-07-20T14:05:16Z")

</div>

Empty

---

<div class="post-metadata">

**Author:** ![Quinten\_1](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/quinten_1/32/58892_2.png) [@Quinten\_1](https://community.hubspot.com/u/Quinten_1)\
**Post date:** [June 9, 2022, 11:50am UTC](https://community.hubspot.com/t/custom-fonts-for-chat-inboxes/13793/7 "2022-06-09T11:50:59Z")

</div>

@EricRthePM , it has been almost a year. Any updates on this?

---

<div class="post-metadata">

**Author:** ![economize](https://avatars.discourse-cdn.com/v4/letter/e/3d9bf3/32.png) [@economize](https://community.hubspot.com/u/economize)\
**Post date:** [July 11, 2022, 8:12am UTC](https://community.hubspot.com/t/custom-fonts-for-chat-inboxes/13793/8 "2022-07-11T08:12:20Z")

</div>

This is really important as chatboxes are present throughout the site - it’s a simple feature request as well. Please prioritize this.

---

<div class="post-metadata">

**Author:** ![RBradbury5](https://avatars.discourse-cdn.com/v4/letter/r/f4b2a3/32.png) [@RBradbury5](https://community.hubspot.com/u/RBradbury5)\
**Post date:** [February 10, 2023, 7:01pm UTC](https://community.hubspot.com/t/custom-fonts-for-chat-inboxes/13793/9 "2023-02-10T19:01:08Z")

</div>

Very important, and not a hard fix? At the least, fix the chat font size by giving options. The default, non-changeable font is **tiny** -- makes the entire chat and bot feature unusable for half of people over 50 years old, as well as many visually impaired people. that’s a HUGE audience to shut out, as well as a serious accessibility flaw. Come on Hubspot!

---

<div class="post-metadata">

**Author:** ![SSchwiecker](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sschwiecker/32/198636_2.png) [@SSchwiecker](https://community.hubspot.com/u/SSchwiecker)\
**Post date:** [May 17, 2023, 4:14pm UTC](https://community.hubspot.com/t/custom-fonts-for-chat-inboxes/13793/10 "2023-05-17T16:14:23Z")

</div>

Also searching for using different fonts for the chat widget. Is this really still not possible?
