Hi all,
I’m using the calling sdk to build a custom softphone into hubspot as part of an application. Following this document, that is all working just fine. There is one part I’m not sure how will work and need some guidance/ideas on.
The iframe that represents the softphone has different domains depending on the installers settings. I’d like this to be a part of the application install process to put in this url of the iframe, but I dont see anywhere on how to setup that. Is this possible? It would seem the settings api can be used to store settings, but I dont see how an end user will be able to setup that as part of the application. It feels like I’m missing something pretty simple here, I would assume there is an easy way to add configs for applications, and feel like I’m just missing it.
Thanks for any help!
Hey, @jrac
Thanks for the interesting question. Let’s invite some of our community members to the conversation — @zach_threadint @Anton @Phil_Vallender, do you have any advice or tips for @jrac? I don’t see an option for this in the documentation, and my experience here is limited.
Thank you for taking a look! — Jaycee
I know there hasn’t been any movement on this, but I’m starting to think I can solve this with a wrapper microservice. Basically, I’m thinking, the main iframe will be a wrapper, in that wrapper will be used to access some settings I’ve created as a custom property somewhere, and using that I can build the actual iframe of that contains the agent adapter… At this point that is hypothetical and will require some thinking on where/how to save those custom settings, but it’s the best idea I have atm.
You might want to look into this.