# Custom Code Workflow - Call App - Ziwo **URL:** \ **Category:** Data Hub\ **Created:** [March 28, 2023, 7:13pm UTC](https://community.hubspot.com/t/custom-code-workflow-call-app-ziwo/78214 "2023-03-28T19:13:32Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![NMehrotra16](https://avatars.discourse-cdn.com/v4/letter/n/35a633/32.png) [@NMehrotra16](https://community.hubspot.com/u/NMehrotra16)\ **Post date:** [March 28, 2023, 7:13pm UTC](https://community.hubspot.com/t/custom-code-workflow-call-app-ziwo/78214/1 "2023-03-28T19:13:32Z")
Hi everyone, Can someone help me know if there’s a solution to this issue I’m trying to resolve? I’ve connected a third party calling app called Ziwo in my account. They’ve mentioned HubSpot doesn’t allow them to show incoming calls within the UX, however they have javascripts that can be used to pop-up their dial screen for incoming/outgoing calls. Is it possible to create a workflow that uses custom code to trigger this action? What I’m looking for to happen is that whenever there is an incoming call, this workflow in ops hub is triggered and then a message or the dial pad will pop up in my screen (either within hubspot or in another tab/window). ![NMehrotra16_0-1680030761259.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/6/2/62bf9a5088375261d8cd29f87cb4fcb83bdb980b.jpeg) ---
**Author:** ![MiaSrebrnjak](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/miasrebrnjak/32/10_2.png) [@MiaSrebrnjak](https://community.hubspot.com/u/MiaSrebrnjak)\ **Post date:** [March 30, 2023, 3:00pm UTC](https://community.hubspot.com/t/custom-code-workflow-call-app-ziwo/78214/2 "2023-03-30T15:00:55Z")
Hi @NMehrotra16, Thank you for reaching out to the Community! I wanted to tag in a couple of subject matter experts to see if they have any advice: Hi @miljkovicmisa, @Teun, @louischausse, do you have any tips for @NMehrotra16? Thank you! Cheers Mia, Community Team ---
**Author:** ![ankitparmar09](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ankitparmar09/32/64399_2.png) [@ankitparmar09](https://community.hubspot.com/u/ankitparmar09)\ **Post date:** [April 10, 2023, 1:14pm UTC](https://community.hubspot.com/t/custom-code-workflow-call-app-ziwo/78214/3 "2023-04-10T13:14:42Z")
Hello @NMehrotra16 Thanks for reaching out. I can give you references link it can help you. References link: [HubSpot & ZIWO: Streamline Marketing and Sales - ZIWO](https://www.ziwo.io/hubspot/?locale=en) ---
**Author:** ![AAngiras](https://avatars.discourse-cdn.com/v4/letter/a/e495f1/32.png) [@AAngiras](https://community.hubspot.com/u/AAngiras)\ **Post date:** [July 18, 2024, 5:47am UTC](https://community.hubspot.com/t/custom-code-workflow-call-app-ziwo/78214/4 "2024-07-18T05:47:51Z")
Hello @NMehrotra16 , ZIWO App is listed on Hubspot marketplace. You can install it on you Hubspot account and configure it with a ZIWO Instance name. > **[HubSpot Marketplace](https://ecosystem.hubspot.com/marketplace/apps/ziwo)** This app is compatible with the Hubspot inbound calling feature as well. Once installed and configured, you should see the call widget on the top right. ![AAngiras_0-1721281625175.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/4/e/4e672aabd03cbe818bae7822d1b64dcaf488a968.png) If you have any questions about installing and configuring the app, please reach out to [support@ziwo.io](mailto:support@ziwo.io) _[Moderator Note: updated marketplace link]_ ---
**Author:** ![NMehrotra16](https://avatars.discourse-cdn.com/v4/letter/n/35a633/32.png) [@NMehrotra16](https://community.hubspot.com/u/NMehrotra16)\ **Post date:** [July 18, 2024, 10:12am UTC](https://community.hubspot.com/t/custom-code-workflow-call-app-ziwo/78214/5 "2024-07-18T10:12:17Z")
Hi Ziwo team, We had tested this a couple of weeks ago and noticed in the inbound calling feature you don’t have the option to answer calls. Has there been any update since then to enable an option for users to answer calls within the pop-up that appears within HubSpot? Thanks. ---
**Author:** ![AAngiras](https://avatars.discourse-cdn.com/v4/letter/a/e495f1/32.png) [@AAngiras](https://community.hubspot.com/u/AAngiras)\ **Post date:** [July 19, 2024, 7:43am UTC](https://community.hubspot.com/t/custom-code-workflow-call-app-ziwo/78214/6 "2024-07-19T07:43:52Z")
Hello, Hubspot may also need to enable the calling button on your account, like this. ![AAngiras_0-1721374868788.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/1/a/1a368ee25c185de7336062a247ed76cb1da50f7d.png) May I know what do you get here? For faster responses, please email [support@ziwo.io](mailto:support@ziwo.io) and provide us more informaiton on the issue you are facing and share some relevant screenshots for us to check.