# Custom agents that are customer facing

**URL:** <https://community.hubspot.com/t/custom-agents-that-are-customer-facing/164404>\
**Category:** HubSpot Ideas\
**Tags:** agents\
**Created:** [November 9, 2026, 10:45am UTC](https://community.hubspot.com/t/custom-agents-that-are-customer-facing/164404 "2026-11-09T10:45:40Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![AAM](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/aam/32/73373_2.png) [@AAM](https://community.hubspot.com/u/AAM)\
**Post date:** [November 9, 2026, 10:45am UTC](https://community.hubspot.com/t/custom-agents-that-are-customer-facing/164404/1 "2026-11-09T10:45:41Z")

</div>

I have a use case that involves embedding a custom agent publicly on a web site that would view reports from a context vault and return data. I know the customer agent is public facing, but it has two drawbacks: 1. I can only deploy one per brand and 2. It can’t read from context vaults. Any plans to allow embedded customer-facing custom agents?