# CTA Menu is not opening - Bug

**URL:** <https://community.hubspot.com/t/cta-menu-is-not-opening-bug/3248>\
**Category:** CMS Development\
**Created:** [September 6, 2017, 4:40pm UTC](https://community.hubspot.com/t/cta-menu-is-not-opening-bug/3248 "2017-09-06T16:40:14Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![KathiNetpress](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kathinetpress/32/26012_2.png) [@KathiNetpress](https://community.hubspot.com/u/KathiNetpress)\
**Post date:** [September 6, 2017, 4:40pm UTC](https://community.hubspot.com/t/cta-menu-is-not-opening-bug/3248/1 "2017-09-06T16:40:14Z")

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Hello,

I have to report a bug. When adding a CTA I momentarly get reloads the whole time and can’t get into the CTA add-menu. I have tried it on other computer and browser aswell.

Whom do I have to report this?

Thanks and best greetings,  
Kathi

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**Author:** ![Jsum](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jsum/32/20405_2.png) [@Jsum](https://community.hubspot.com/u/Jsum)\
**Post date:** [September 6, 2017, 9:55pm UTC](https://community.hubspot.com/t/cta-menu-is-not-opening-bug/3248/2 "2017-09-06T21:55:36Z")

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@KathiNetpress,

You can call [Hubspot support](https://help.hubspot.com/) directly or use the help button at the bottom right of most cos dashboard pages and send them a text message (they get back pretty quickly but not as fast as a phone call).

It is possible that your javscript is somehow interfering with the page to. You should check your developers console for errors.

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**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\
**Post date:** [September 7, 2017, 1:42pm UTC](https://community.hubspot.com/t/cta-menu-is-not-opening-bug/3248/3 "2017-09-07T13:42:47Z")

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Hi @KathiNetpress,

If you are still experiencing this issue, calling into support will be the quickest way to get in touch with HubSpot Support.

If you are still experiencing this issue and have not been able to get in touch with support, can you please send along screenshots or video here so others can see what you are experiencing.

Thank you,

Jenny

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**Author:** ![KathiNetpress](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kathinetpress/32/26012_2.png) [@KathiNetpress](https://community.hubspot.com/u/KathiNetpress)\
**Post date:** [September 20, 2017, 12:25pm UTC](https://community.hubspot.com/t/cta-menu-is-not-opening-bug/3248/4 "2017-09-20T12:25:22Z")

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Thanks! The bug was suddenly gone the next day!