# CTA Beta pop ups scrollbar **URL:** \ **Category:** Lead Capture Tools\ **Tags:** ctas\ **Created:** [August 24, 2023, 10:08am UTC](https://community.hubspot.com/t/cta-beta-pop-ups-scrollbar/88230 "2023-08-24T10:08:36Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![AMilchem9](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/amilchem9/32/661_2.png) [@AMilchem9](https://community.hubspot.com/u/AMilchem9)\ **Post date:** [August 24, 2023, 10:08am UTC](https://community.hubspot.com/t/cta-beta-pop-ups-scrollbar/88230/1 "2023-08-24T10:08:36Z")
I’m using the CTAs Beta to add new pop-ups to our site, but finding that a lot of them end up with a (greyed out) scroll bar - see attached. I’ve tried reducing the length of the form to make the whole thing much shorter, but the scrollbar still appears. This is happening in a few (but not all) instances. Any tips, please? ![AMilchem9_0-1692871618695.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/6/8/68748969302d1bb3f0e43ef4234dcf43326371f3.png) ---
**Author:** ![TomM2](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tomm2/32/70887_2.png) [@TomM2](https://community.hubspot.com/u/TomM2)\ **Post date:** [August 24, 2023, 12:11pm UTC](https://community.hubspot.com/t/cta-beta-pop-ups-scrollbar/88230/2 "2023-08-24T12:11:55Z")
Hey @AMilchem9 do you have a link to a live page you’re seeing this on? Would be good to verify if this is something on your site or an issue with the new pop-ups. ---
**Author:** ![LMeert](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lmeert/32/103847_2.png) [@LMeert](https://community.hubspot.com/u/LMeert)\ **Post date:** [September 19, 2023, 9:38am UTC](https://community.hubspot.com/t/cta-beta-pop-ups-scrollbar/88230/3 "2023-09-19T09:38:34Z")
Hi @TomM2, We also have the same issue (see this page : [Intégration HubSpot — Agence Diamond Partner Mi4](https://mi4.fr/services-hubspot)). As this is within the hubspot iframe, there’s nothing we can do to prevent this from happening (except maybe hiding the scrollbar with an after element on the iframe but this is a clunky solution). Do you have any news on how this will be handled by the HS team ? It’s a really good feature but the scrollbar makes this look pretty unprofesionnal and we’re even considering droping it until it gets better. I’ve also realized the scrollbar disappears after a few seconds, looks like there’s something loading inside that iframe that causes the scrollbar to appear). Many thanks, Ludwig ---
**Author:** ![AMilchem9](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/amilchem9/32/661_2.png) [@AMilchem9](https://community.hubspot.com/u/AMilchem9)\ **Post date:** [August 25, 2023, 7:38am UTC](https://community.hubspot.com/t/cta-beta-pop-ups-scrollbar/88230/4 "2023-08-25T07:38:18Z")
Hi Tom, thanks for coming back to me. If you visit this page > **[Volaris Records Highest On-Time Performance In July 2023 | OAG](https://www.oag.com/blog/volaris-records-highest-on-time-performance-july-2023)** > > Which airline was most punctual in July 2023? We run through the top airlines for on-time performance, and take a look at how the largest airlines performed. You’ll see this pop-up (on exit intent) which displays the greyed out scrolbar. ![AMilchem9_0-1692948959489.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/6/6/661a239c1e69b6c63714231fc1a80a4390854aa3.jpeg) ---
**Author:** ![TomM2](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tomm2/32/70887_2.png) [@TomM2](https://community.hubspot.com/u/TomM2)\ **Post date:** [August 25, 2023, 11:37am UTC](https://community.hubspot.com/t/cta-beta-pop-ups-scrollbar/88230/5 "2023-08-25T11:37:42Z")
Ah! This seems to be an issue with the styling on edge. @MiaSrebrnjak it looks like the styling on the new pop-ups doesn’t have styling to hide the scrollbar on edge, this might be something to bring up with the team! ---
**Author:** ![AMilchem9](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/amilchem9/32/661_2.png) [@AMilchem9](https://community.hubspot.com/u/AMilchem9)\ **Post date:** [August 25, 2023, 12:09pm UTC](https://community.hubspot.com/t/cta-beta-pop-ups-scrollbar/88230/6 "2023-08-25T12:09:31Z")
Ah, so it’s not a “me” problem! Thanks for looking into this. ---
**Author:** ![NickBazuin1](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nickbazuin1/32/205284_2.png) [@NickBazuin1](https://community.hubspot.com/u/NickBazuin1)\ **Post date:** [February 18, 2025, 8:50pm UTC](https://community.hubspot.com/t/cta-beta-pop-ups-scrollbar/88230/7 "2025-02-18T20:50:10Z")
Hi Tom, I have the same issue on alle the buttons on our site. We used to use the Legacy CTA for our buttons, but changed those to the New CTA’s but my client experiences scrollbars inside all buttons on Chrome as well on a windows after changing all the legacy buttons to the new CTA’s. Is there any solution already? ---
**Author:** ![aaronjharms](https://avatars.discourse-cdn.com/v4/letter/a/3ab097/32.png) [@aaronjharms](https://community.hubspot.com/u/aaronjharms)\ **Post date:** [September 6, 2023, 4:30pm UTC](https://community.hubspot.com/t/cta-beta-pop-ups-scrollbar/88230/8 "2023-09-06T16:30:11Z")
@AMilchem9 I’m noticing a similar issue with an in-content CTA (using CTAs BETA). When I first implemented this, I wasn’t having this issue, but now I do. Scroll just past the introduction to see a live version: > **[The Multifamily Marketing Plan for Apartment Portfolios in 2026 | RentVision](https://www.rentvision.com/blog/multifamily-marketing-plan)** > > Build a 2026 multifamily marketing plan that helps large apartment portfolios stay ahead of demand. Learn how to drive awareness, consideration, and leases using insights from 95,000+ leases. Screenshot also shows what I’m seeing. I’m on Chrome. ![Screen Shot 2023-09-06 at 11.27.36 AM.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/3/e/3e0c856050ae2dc20f24b4e07515168f505b4f7d.jpeg) ---
**Author:** ![jk-sone](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jk-sone/32/44503_2.png) [@jk-sone](https://community.hubspot.com/u/jk-sone)\ **Post date:** [November 16, 2023, 3:29pm UTC](https://community.hubspot.com/t/cta-beta-pop-ups-scrollbar/88230/9 "2023-11-16T15:29:48Z")
FYI, we are also running into this issue -- even after attempting to resize our content to remove any need for scrolling, the scollbars still appear in the CTA here: [https://www.lexjet.com/ufabrik-silicone-profile](https://www.lexjet.com/ufabrik-silicone-profile) ![jksone_0-1700148551844.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/0/c/0c15d0b4044f052434ddbb35282097afa2a6ee2d.jpeg) ---
**Author:** ![JLavery](https://avatars.discourse-cdn.com/v4/letter/j/d6d6ee/32.png) [@JLavery](https://community.hubspot.com/u/JLavery)\ **Post date:** [January 29, 2024, 4:09pm UTC](https://community.hubspot.com/t/cta-beta-pop-ups-scrollbar/88230/10 "2024-01-29T16:09:00Z")
Hi there, I can see on visiting your site that the scroll bar has disappeared from your CTA - what steps did you take to achieve this? I am having the same issue with scroll bars appearing on my CTA. Would welcome any advice if you can share any? Many thanks ---
**Author:** ![aaronjharms](https://avatars.discourse-cdn.com/v4/letter/a/3ab097/32.png) [@aaronjharms](https://community.hubspot.com/u/aaronjharms)\ **Post date:** [January 29, 2024, 4:19pm UTC](https://community.hubspot.com/t/cta-beta-pop-ups-scrollbar/88230/11 "2024-01-29T16:19:49Z")
Hey JLavery, I haven’t touched the CTA since I posted my issue, so it must’ve been something Hubspot did push a fix. ---
**Author:** ![JLavery](https://avatars.discourse-cdn.com/v4/letter/j/d6d6ee/32.png) [@JLavery](https://community.hubspot.com/u/JLavery)\ **Post date:** [January 29, 2024, 4:21pm UTC](https://community.hubspot.com/t/cta-beta-pop-ups-scrollbar/88230/12 "2024-01-29T16:21:48Z")
Interesting! Thanks for letting me know!