# CTA banner does not appear

**URL:** <https://community.hubspot.com/t/cta-banner-does-not-appear/113115>\
**Category:** Lead Capture Tools\
**Tags:** ctas, professional\
**Created:** [July 29, 2024, 5:54am UTC](https://community.hubspot.com/t/cta-banner-does-not-appear/113115 "2024-07-29T05:54:25Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![MartinaWi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/martinawi/32/103271_2.png) [@MartinaWi](https://community.hubspot.com/u/MartinaWi)\
**Post date:** [July 29, 2024, 5:54am UTC](https://community.hubspot.com/t/cta-banner-does-not-appear/113115/1 "2024-07-29T05:54:25Z")

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We have published a CTA banner for certain pages, but it never appears, also according to the views. At first we set different triggers and it never worked and now it doesn’t appear even with ‘Always show’. Do I need to make an adjustment somewhere in the settings?

Thanks for your help.

 ![MartinaWi_0-1722232207597.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/3/356e4c87db9f06b647ddd5510a1c46dd59020038.png)

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**Author:** ![Ben\_M](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ben_m/32/2679_2.png) [@Ben\_M](https://community.hubspot.com/u/Ben_M)\
**Post date:** [July 29, 2024, 1:59pm UTC](https://community.hubspot.com/t/cta-banner-does-not-appear/113115/2 "2024-07-29T13:59:41Z")

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I’m seeing an error in the console that is restricting the hubspot script from the CSP. As this appears to be a Hubspot CMS site, I would recommend raising this as a ticket to Hubspot as this is not something I have seen happen on their own CMS before and I am not certain if you will have access to edit the CSP settings. The error being returned is:

Refused to frame ‘https://{yourhubid}.hs-sites-eu1.com/’ because it violates the following Content Security Policy directive: “frame-src ‘self’ \*.hubspot.com \*.hs-sites.com \*.hubspot.net \*.hsforms.net \*.hsforms.com [www.google.com](http://www.google.com) [www.youtube.com](http://www.youtube.com) \*.doubleclick.net”.

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<div class="post-metadata">

**Author:** ![MartinaWi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/martinawi/32/103271_2.png) [@MartinaWi](https://community.hubspot.com/u/MartinaWi)\
**Post date:** [July 30, 2024, 5:52am UTC](https://community.hubspot.com/t/cta-banner-does-not-appear/113115/3 "2024-07-30T05:52:40Z")

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It was indeed a problem with our content security policy. I fixed it, thanks a lot.