# CSAT reporting by Agent

**URL:** <https://community.hubspot.com/t/csat-reporting-by-agent/59149>\
**Category:** HubSpot Ideas\
**Tags:** analytics-tools\
**Created:** [June 16, 2022, 7:27am UTC](https://community.hubspot.com/t/csat-reporting-by-agent/59149 "2022-06-16T07:27:38Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![NW3](https://avatars.discourse-cdn.com/v4/letter/n/e9a140/32.png) [@NW3](https://community.hubspot.com/u/NW3)\
**Post date:** [June 16, 2022, 7:27am UTC](https://community.hubspot.com/t/csat-reporting-by-agent/59149/1 "2022-06-16T07:27:38Z")

</div>

To have the option to report on each individual agent’s customer satisfaction score (customer feedback).

---

<div class="post-metadata">

**Author:** ![jsalcido](https://avatars.discourse-cdn.com/v4/letter/j/4af34b/32.png) [@jsalcido](https://community.hubspot.com/u/jsalcido)\
**Post date:** [February 27, 2023, 11:30pm UTC](https://community.hubspot.com/t/csat-reporting-by-agent/59149/2 "2023-02-27T23:30:45Z")

</div>

Still really need this

---

<div class="post-metadata">

**Author:** ![Kirsten2](https://avatars.discourse-cdn.com/v4/letter/k/85f322/32.png) [@Kirsten2](https://community.hubspot.com/u/Kirsten2)\
**Post date:** [November 1, 2023, 7:54pm UTC](https://community.hubspot.com/t/csat-reporting-by-agent/59149/3 "2023-11-01T19:54:17Z")

</div>

This is really important and fundamental to having support funtionality in HS. Please implement this report.

---

<div class="post-metadata">

**Author:** ![Lara\_Q](https://avatars.discourse-cdn.com/v4/letter/l/cab0a1/32.png) [@Lara\_Q](https://community.hubspot.com/u/Lara_Q)\
**Post date:** [July 6, 2024, 7:03am UTC](https://community.hubspot.com/t/csat-reporting-by-agent/59149/4 "2024-07-06T07:03:24Z")

</div>

As CSAT is linked to a ticket, why cannot link the ticket owner to the CSAT result? CSAT is a very common KPI, and we need to be able to report on it, not only as a team, but per agent?