Thanks @TomM2 i am tring your suggestions, however this will send to a 135 estimated recipeints, my goal is that it will only issue the CSAT moving forward, not for past tickets which already resolved. ideas?
Thanks @TomM2 i am tring your suggestions, however this will send to a 135 estimated recipeints, my goal is that it will only issue the CSAT moving forward, not for past tickets which already resolved. ideas?
