Hi guys, I would like to add CSAT surveys within the very resolution mail and not send a mail after the resolution mail has …

Hi @CecileMJ From experience I would not embed CSAT into the signature. Delivery of surveys contained in email are highly u…

Thanks Stjepan but, in my case, I don’t have the option to create CTAs with my plan. I have the Hubspot for startups plan an…

Hi @VaclavNovak , Thank you for reaching out to the Community! I understand that you want to add CSAT surveys within the ver…

This guide that sir gave in the reply of this post helped me to do the same procedure thanks for sharing this information her…

Hey @IEmi Glad it helped! Cheers, Stjepan

CSAT embedded in signature

Service Hub Customer Feedback Tool

VaclavNovak September 6, 2023, 10:31am 4

Can I ask about step 2?
How exactly can we link CTA with CSAT form?
This option cannot be selected in the CTA settings and CSAT form doesn’t even have its own universal link or does it?

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CSAT embedded in signature

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