@SamKreeke
We had to build multiple layers of object caching on our backend… Users still get timeouts when requesting items that take longer than 5 seconds on the back end to put together… but even though hubspot bails out - the back end still builds the and caches the object.
SO if it fails, users just refresh once or twice and then it’s cached on the backend and the request completes quickly.
Far majority of crm ext requests complete successfully.
Not sure what the 5 seconds is for, 10 seconds would be better.