# CRM Card request timeout?

**URL:** <https://community.hubspot.com/t/crm-card-request-timeout/130020>\
**Category:** APIs & Integrations\
**Tags:** developer-tools\
**Created:** [April 16, 2025, 1:16pm UTC](https://community.hubspot.com/t/crm-card-request-timeout/130020 "2025-04-16T13:16:48Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![RubenBurdin](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rubenburdin/32/75212_2.png) [@RubenBurdin](https://community.hubspot.com/u/RubenBurdin)\
**Post date:** [April 17, 2025, 12:50am UTC](https://community.hubspot.com/t/crm-card-request-timeout/130020/2 "2025-04-17T00:50:14Z")

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@KKauper  
According to HubSpot [documentation](https://developers.hubspot.com/docs/guides/api/crm/extensions/crm-cards) :

 ![Captura de pantalla 2025-04-16 a las 8.44.33 p. m..png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/2/f/2f34ca98e04bde88194c7f9d77d260c513100eef.png)

HubSpot doesn’t give you a way to customize that timeout, which makes local/proxy setups kinda fragile.

One thing you can try is making sure your endpoint responds _fast_ — like even if the full logic takes longer, you can return a quick skeleton response and then update the card later using the CRM card’s external data refresh endpoint. Not ideal, I know, but it helps during dev.

Also, if you’re using a dev proxy (like ngrok or something similar), make sure it’s not occasionally throttling or adding extra handshake time.

Hope that helps.

![RubenB_0-1744951380316.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/a/a3b971f388794f90704ee697c25d92cf1613f49a.png)

**[Ruben Burdin](https://www.linkedin.com/in/ruben-burdin/)**

Real-Time Data Sync Between any CRM or Database | Founder @Stacksync (YC W24)

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