Hi, please see below
After Saturday’s update, the pages simply won’t open. Even when they do load after a long wait, clicking into the ticket page fails to display properly (see attached screenshot).
The system keeps forcing me to re-login repeatedly.
I have already tried both Firefox and Chrome, and I even added the site to “Always Allowed to Use Cookies and Site Data” in Firefox, but nothing works. I simply cannot get any work done! 
Location: Shanghai, China
Hey @Sue-n,
Thank you for posting in the Community! We’re sorry to hear you’re experiencing these issues.
To better support you, can you please try:
-Logging in via an incognito window
-Clearing your cache and cookies
-Logging in on a different device (mobile, desktop, laptop, etc)
-Confirming whether or not any other user(s) in your portal are experiencing this issue
If the issue persists after you’ve tried all of these steps, can you please collect a HAR file? I’ll provide you with an email address you can send that file to if we get there.
Shane, Community Manager
