Create an email in HubSpot - I am unable to complete the task to receive the certificate.

I’m not able to complete the task to get the certificate. I’ve already redone it several times and nothing works. Has anyone else experienced this and can help me, please? What could be going wrong?

Hey @phillipealencar,

Thanks for posting in the Community!

To best assist you, can you please provide me with the exact name of the course you’re taking, as well as a link to the course?

I’m happy to take a look!

Shane, Community Manager

Hi @phillipealencar

To receive your certificate, ensure you score at least 45 on the final exam and complete it within 3 hours. If you’ve met these requirements and still haven’t received your certificate, please contact HubSpot Support for assistance.

Thanks!