# Creating "welcome email" workflow

**URL:** <https://community.hubspot.com/t/creating-welcome-email-workflow/17317>\
**Category:** Lists, Lead Scoring & Workflows\
**Tags:** workflows\
**Created:** [November 20, 2019, 3:17pm UTC](https://community.hubspot.com/t/creating-welcome-email-workflow/17317 "2019-11-20T15:17:40Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![kristen1](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kristen1/32/30597_2.png) [@kristen1](https://community.hubspot.com/u/kristen1)\
**Post date:** [November 20, 2019, 3:17pm UTC](https://community.hubspot.com/t/creating-welcome-email-workflow/17317/1 "2019-11-20T15:17:40Z")

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Wondering how to initiate an event triggered email funnel using hubspot triggered by an account creation? We want to create a “welcome email workflow campaign”. Our app is already integrated with HS, and I need to initiate a funnel “welcome” campaign when new email addresses are added to our user records.

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**Author:** ![MFrankJohnson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mfrankjohnson/32/22490_2.png) [@MFrankJohnson](https://community.hubspot.com/u/MFrankJohnson)\
**Post date:** [November 20, 2019, 4:10pm UTC](https://community.hubspot.com/t/creating-welcome-email-workflow/17317/2 "2019-11-20T16:10:57Z")

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Welcome @kristen1 …

If your “…app is already integrated with HS…” and is triggering contact creation in HS, you can use the HubSpot Original Source and Drill-Down properties to identify which new HS contacts are from your app. Once identified, a standard smart list and welcome email workflow will suffice.

- see [Understand ‘Original source drill-down’ properties](https://knowledge.hubspot.com/reports/what-do-the-properties-original-source-data-1-and-2-mean)

In the case of a custom integration, those properties MAY be populated as follows which will allow you to identify them in a smart list.

**Original Source** : Offline Sources  
**Original Source Drill-Down 1** : INTEGRATION  
**Original Source Drill-Down 2** : \<

_unique\_integration\_id_

\>
