Creating new contacts via the API result in null properties or "--"

Developer Support APIs & Integrations
1

I’m using the PHP API Client and following the examples here:

And trying these endpoints with their given example requests and values:

POST /crm/v3/objects/contacts/batch/create
POST /crm/v3/objects/contacts

I’m using the examples as-is (except no Associations are passed in), however, when checking the list of contacts in my Hubspot account, they all show as “--” for Name and Email despite passing with values e.g.

 $properties1 = [
 'email' => 'bcooper@biglytics.net',
 'phone' => '(877) 929-0687',
 'company' => 'Biglytics',
 'website' => 'biglytics.net',
 'lastname' => 'Cooper',
 'firstname' => 'Bryan'
 ];

When using this endpoint to check the properties:

GET /crm/v3/objects/contacts

The properties returned are “null”:

 "id" => "751"
 "properties" => array:6 [▼
 "createdate" => "2024-02-23T01:33:33.492Z"
 "email" => null
 "firstname" => null
 "hs_object_id" => "751"
 "lastmodifieddate" => "2024-02-23T01:33:45.028Z"
 "lastname" => null
 ]

Kindly advise on what I might be missing or how to solve the said issue. Thank you!

2

Hey, @substr :waving_hand: Do you get the same result when you try these requests using Postman?

I recreated your requests using the on-page PHP example for creating a contact and getting a contact by ID. Both worked as expected. Here’s my request and response for both:

Request - POST /crm/v3/objects/contacts

<?php
use HubSpot\Factory;
use HubSpot\Client\Crm\Contacts\ApiException;
use HubSpot\Client\Crm\Contacts\Model\AssociationSpec;
use HubSpot\Client\Crm\Contacts\Model\PublicAssociationsForObject;
use HubSpot\Client\Crm\Contacts\Model\PublicObjectId;
use HubSpot\Client\Crm\Contacts\Model\SimplePublicObjectInputForCreate;

$client = Factory::createWithAccessToken('YOUR_ACCESS_TOKEN');

$associationSpec1 = new AssociationSpec([
 'association_category' => 'HUBSPOT_DEFINED',
 'association_type_id' => 279
]);
$to1 = new PublicObjectId([
 'id' => '9291675216'
]);
$publicAssociationsForObject1 = new PublicAssociationsForObject([
 'types' => [$associationSpec1],
 'to' => $to1
]);
$properties1 = [
 'email' => 'mlewis@biglytics.net',
 'phone' => '(877) 929-0686',
 'company' => 'Biglytics',
 'website' => 'biglytics.net',
 'lastname' => 'Lewis',
 'firstname' => 'Mango'
];
$simplePublicObjectInputForCreate = new SimplePublicObjectInputForCreate([
 'associations' => [$publicAssociationsForObject1],
 'properties' => $properties1,
]);
try {
 $apiResponse = $client->crm()->contacts()->basicApi()->create($simplePublicObjectInputForCreate);
 var_dump($apiResponse);
} catch (ApiException $e) {
 echo "Exception when calling basic_api->create: ", $e->getMessage();
}

Response

HTTP 201

{
 "id": "2201",
 "properties": {
 "company": "Biglytics",
 "createdate": "2024-02-23T16:45:07.050Z",
 "email": "mlewis@biglytics.net",
 "firstname": "Mango",
 "hs_all_contact_vids": "2201",
 "hs_calculated_phone_number": "+18779290686",
 "hs_calculated_phone_number_country_code": "US",
 "hs_email_domain": "biglytics.net",
 "hs_is_contact": "true",
 "hs_is_unworked": "true",
 "hs_lifecyclestage_lead_date": "2024-02-23T16:45:07.050Z",
 "hs_marketable_status": "false",
 "hs_marketable_until_renewal": "false",
 "hs_object_id": "2201",
 "hs_object_source": "INTEGRATION",
 "hs_object_source_id": "959085",
 "hs_object_source_label": "INTEGRATION",
 "hs_pipeline": "contacts-lifecycle-pipeline",
 "hs_searchable_calculated_phone_number": "8779290686",
 "lastmodifieddate": "2024-02-23T16:45:07.050Z",
 "lastname": "Lewis",
 "lifecyclestage": "lead",
 "phone": "(877) 929-0686",
 "website": "http://biglytics.net"
 },
 "createdAt": "2024-02-23T16:45:07.050Z",
 "updatedAt": "2024-02-23T16:45:07.050Z",
 "archived": false
}

Request GET /crm/v3/objects/contacts/{contactId}

<?php
use HubSpot\Factory;
use HubSpot\Client\Crm\Contacts\ApiException;

$client = Factory::createWithAccessToken('YOUR_ACCESS_TOKEN');

try {
 $apiResponse = $client->crm()->contacts()->basicApi()->getById('2201', false);
 var_dump($apiResponse);
} catch (ApiException $e) {
 echo "Exception when calling basic_api->get_by_id: ", $e->getMessage();
}

Response

HTTP 200

{
 "id": "2201",
 "properties": {
 "createdate": "2024-02-23T16:45:07.050Z",
 "email": "mlewis@biglytics.net",
 "firstname": "Mango",
 "hs_object_id": "2201",
 "lastmodifieddate": "2024-02-23T16:45:55.956Z",
 "lastname": "Lewis"
 },
 "createdAt": "2024-02-23T16:45:07.050Z",
 "updatedAt": "2024-02-23T16:45:55.956Z",
 "archived": false
}

I hope this helps get you moving forward! — Jaycee