I have created a saved filter that has the contact owner and the number of times the lead/contact has been contacted, however, it doesn’t seem to work. I am trying to find all leads that I haven’t contacted. It is coming up with some, but if I put a test lead in the contacts, it doesn’t come up even if it meets the criteria of my filters.
A screenshot showing both filter criteria would help the community assist you …
Does anyone know if there is a way to make a filter criteria of “Number of times contacted” = Blank. Meaning there is no value in that property?
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Gotcha … you’ll want to confirm that you’re expecting …
- Number of times contacted == the total number of times a Contact was sent a sales email or called. - see HubSpot’s default contact properties
- Number of times contacted View Filter only shows Contacts where Number of times contacted IS KNOWN.
Regarding “Number of times contacted” == blank …
You want to use the ‘IS UNKNOWN’ filter criteria.
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Best,
Frank
Chief HubSpot Consultant
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MFrankJohnson.com | Perfect HubSpot Series | Connect on LinkedIn
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