# Creating automated taks

**URL:** <https://community.hubspot.com/t/creating-automated-taks/90093>\
**Category:** CRM\
**Tags:** workflows, crm, tasks\
**Created:** [September 20, 2023, 5:56pm UTC](https://community.hubspot.com/t/creating-automated-taks/90093 "2023-09-20T17:56:08Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ESalgado](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/esalgado/32/200011_2.png) [@ESalgado](https://community.hubspot.com/u/ESalgado)\
**Post date:** [September 20, 2023, 5:56pm UTC](https://community.hubspot.com/t/creating-automated-taks/90093/1 "2023-09-20T17:56:08Z")

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Is there a way to create workflow for creating automated tasks, the criteria is that the contact has not been reached in a certain amount of time, for example 5 days. If that customer has not been reached out to on the 6th day, an automatic task is created to remind the sales person to reach out to that contact.

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**Author:** ![Josh](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/josh/32/17115_2.png) [@Josh](https://community.hubspot.com/u/Josh)\
**Post date:** [September 20, 2023, 6:03pm UTC](https://community.hubspot.com/t/creating-automated-taks/90093/2 "2023-09-20T18:03:50Z")

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Hi @ESalgado,

If you are on a Pro or Enterprise level of HubSpot you can accomplish this exact thing using a workflow.

> **[Create workflows](https://knowledge.hubspot.com/workflows/create-workflows)**
>
> Learn how to create workflows in HubSpot to automated your marketing, sales, and service processes. Create workflows to send marketing emails, follow up on sales tasks, and manage ticket status, and more.

I would use a contact based workflow and have the enrollment based on last activity (or whatever property you want to use).

 ![Screenshot 2023-09-20 at 2.02.51 PM.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/9/0/90c6efaeed7eacf5755484a018f34d5392015c7c.png)

Your action would be the task creation.

Hope this helps!

Josh

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [September 20, 2023, 6:06pm UTC](https://community.hubspot.com/t/creating-automated-taks/90093/3 "2023-09-20T18:06:58Z")

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Hi @ESalgado,

Yes, this is possible and could look like this:

 ![karstenkoehler_0-1695233181310.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/f/5/f53e10952041363f0be19520479d3747316e711c.png)

**Last contacted:** the last date and time a chat conversation, call, sales email, meeting, or message was logged for the contact. This is set automatically by HubSpot based on the latest date of activities in the record.

If you want this workflow to run more than once, make sure to set up re-enrollment as shown in the screenshot.

Best regards!