Creating an offer, missing information on product description

Smart CRM & Sales Hub Account & Settings
1

Hello,

if I´d like to create an new offer, I need to choose an article.
Within the overview I do only get the Name and price. Actually we do need the choice between description. I can´t find that.

Help would be appreciated.

Florian

2

@FPeter1 - This article has instructions on how to add a new product to your HubSpot product library, inclusive of a description: Create and manage products

3

many thanks. I appreciate your feedback.

Problem is more relateted to search engine. If I do have a product name, e.g. Gummi bears and the difference are within the description like, red ones, green ones,… I can´t find that

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4

Hi @FPeter1,

Thanks for reaching out to the Community!

I know you posted this question a few days ago, and I wanted to check in to see if you’ve found a solution. If you have, we’d be incredibly grateful if you could share the steps you took – your insights would certainly help others in the community facing a similar challenge! If you’re still looking for a solution, please let us know so we can continue our investigation.

Thanks!
Diana

5

Hi Diana
Problem is still not solved. I was hoping for HubSpot to put some effort on it. But no,… nothing happened. Only option is stripes

6

Hi @FPeter1,

To confirm, are you referring to the recent updates on the Deals and Quote pages, specifically the removal of the product description from beneath the product name in the line item list?

If so, what you’re currently seeing in HubSpot is the intended design. We understand this change may cause frustration. Please know that we continuously evaluate our product’s design based on customer feedback, design principles, and engineering requirements. While these decisions led to the current streamlined design, we’ve received varied feedback and are actively working to improve the experience for all users.

For new feature suggestions, please consider posting on our Ideas Forum here. If you find a similar idea, give it an upvote and share your unique use case in the comments.
If your idea is not already there, feel free to create a new idea.

If you’re experiencing a different issue, please provide more details, such as examples or screenshots, so we can better understand and assist you.

Thanks!

Diana