Creating an email preference center based on the contacts status or list membership

Developer Support CMS Development
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I’m trying to create a new email preference center template that showcases certaiin “subscription types” based on contact status (i.e. customer) or list membership.

I have already reach out to HubSpot live chat support who provided me with the following answers:

“At the moment, we do not have a way to customize the subscription preference page. It will show all the subscriptions you have set up under subscription types”

Then, I asked if there’s any sort of workaround, via custom modules or other, and the response was:

“Unfortunately no, we do have a functionality on Marketing Enterprise where you can have different subscription pages for different business units, but we still can’t customize based on the contact status, for example”.

What I’m trying to clarify, is there conclusive really no workaround to this? For example, let’s consider the following points:

  • A “Subscription preferences” template in HubSpot must use the “Subscription Preferences” default HubSpot module (if not, the template will not be publishable).
  • This "Subscription Preferences" module will pull in all of the options set under the “subscrption types” tab.

Can we create a custom form, which upon submitting, will update a users preferences?

In order to update the same fields the "Subscription Preferences" module does, it would have to have the same name=“” attribute, which I’m pretty sure we won’t be able to clone / create a custom form property with the same name.

Is there any sort of workaround to get cetain contacts to see certain email preference options?

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Fun fact, @jpsanchez is possible one of the most clever people that I know when it comes to hacking around :grinning_face_with_smiling_eyes:

@jpsanchez :waving_hand:, any thoughts?

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Hi folks! , :wink:

Well, i´m not sure if i understand correctly the Questions. Please let me formulate in my words in order to look for an option. :wink:

Context: You have different contacts segments, each segment have different subscriptions types, you will like that each segment have different Footer Subscription Preferences. Precisely: Same number of subscriptions preferences as per segments you have.

So if you have 5 segments you will like to have 5 subscription Preferences. etc..

All of this is in order to be use with email marketing tool in HubSpot.

Ok., if i get it right, i see different hypothetical solutions:

  1. Buy the ADD-on Transactional email. ( You can send emails without the subscriptions preferences information in the email template) . So in this case you can create as a properties in Contact and pass it to the OFICIAL subscription Hubspot with a Workflow.
  2. Use a Man in the middle aprouch. Create Custom properties in order to reflect the different types of preferences per segment. Insert thoose properties in your template. Change the color of the OFICIAL SUBSCRIPTION preferences to blend with the background color.

Hope it helps!

Please let us know and if i´m answering your question say it!

JP

:wink:

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Really helpful @jpsanchez , thank you!