I understand that Hubspot does not allow to creation of contacts automatically without a name or Email.
I am trying to create an integration with Aircall via HS Workflow, where unknown numbers ( Not in DB) can trigger creation ofd a contact called "Uknown Caller " for example.
If I could automatically create an incremental name such as Unknown +1 each time , this would help to avoid merged contacts . So each time an unknown number would call ,
Can anyon etell me if this is possible or make any suggestion to achieve same objective.
I understand that Hubspot does not allow to creation of contacts automatically without a name or Email.
I am trying to create an integration with Aircall via HS Workflow, where unknown numbers ( Not in DB) can trigger creation ofd a contact called "Uknown Caller " for example.
If I could automatically create an incremental name such as Unknown +1 each time , this would help to avoid merged contacts . So each time an unknown number would call ,
Can anyon etell me if this is possible or make any suggestion to achieve same objective.
Thank you,
JB
First, integrate Aircall with HubSpot to ensure that incoming call data triggers a workflow. In the workflow, include a custom code step that checks if the incoming number exists in your HubSpot database. If it doesn’t, the code should retrieve the last used incremental identifier from a stored value (either in HubSpot or an external database), increment this identifier, and use it to create a new contact with a name like “Unknown Caller #”. This setup will prevent contact merging by ensuring each unknown caller is assigned a unique identifier, thus streamlining your CRM management and enhancing data accuracy.