# Creating a workflow for customer onboarding

**URL:** <https://community.hubspot.com/t/creating-a-workflow-for-customer-onboarding/58703>\
**Category:** Lists, Lead Scoring & Workflows\
**Tags:** enterprise\
**Created:** [June 9, 2022, 2:06pm UTC](https://community.hubspot.com/t/creating-a-workflow-for-customer-onboarding/58703 "2022-06-09T14:06:21Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![AAgarwala](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@AAgarwala](https://community.hubspot.com/u/AAgarwala)\
**Post date:** [June 9, 2022, 2:33pm UTC](https://community.hubspot.com/t/creating-a-workflow-for-customer-onboarding/58703/3 "2022-06-09T14:33:23Z")

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Thanks Dan,

Quick follow up question, will this workflow send the onboarding email to those who have already received it or only to those who become new customer?

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_[View the full topic](https://community.hubspot.com/t/creating-a-workflow-for-customer-onboarding/58703)._