In some contacts, I see a message that says “Contact has bounced globally” which I understand means that other CRM organisati…

Hi DarrenSimons, Follow the plan below to identify global bounces. Go to Marketing → Email and select “Email bounce tools”…

It appears these options no long exist. You can create a list from the Marketing Email page, that also includes Global Bounc…

Hi @DarrenSimons , You’re looking for “Email Hard Bounce Reason”. This KB article should see you right. Also, “When contacts…

Thank you for this. Interestingly I thought I had done this via a filter but I didn’t select the Email hard bounce reason gen…

@DarrenSimons have you found a good answer for this? I am having the exact same problem.

same problem! the “hard bounce reason” filter is not enough to filter the “global bounce”

This is great! Thanks for sharing, @RaoulKaterberg !

I am having the same issue…the “approved solution” no longer exists in the current Hubspot…

Hi @KristyReed Thank you for reaching out to the Community! I’d like to invite some community members who are subject matte…

Hi @KristyReed , I read the documentation and found this might help clarify things. The “ Delete contacts who no longer recei…

Creating a list of "bounced" contacts

KristyReed September 15, 2025, 6:55pm 11

I have the same issue where I need to cleanse my database specifcally from bounced globally contacts and there is no way to do this

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