Create Hubspot Contact from Instapage without Email, just mobile

Smart CRM & Sales Hub CRM
1

Hello,

I have connected my Hubspot to my Instapage landing page.

I am able to do a form submission and have the user create a contact with a name and email combo. Works great and without fail.

I now seek to do a test to see if I ask for their mobile and name,to compare form conversion rates.

- However, the mobile and name combo does not create a contact on form submission

Do you happen to know how to overcome this without doing random email address?

Thanks

Damon

2

Good day Damon,

Not sure if I understand the question entirely, perhaps a Loom or screenshots would help.

But to provide context on identifiers/ contact creation on the CRM.

The unique identifier for HubSpot is an email address. If a contact is stored in the system with an email address, the next time a form submission/ sync happens, HubSpot will take that as the identifier.

Without the email address, I do not think HubSpot can identify an existing contact.

Now, in terms of creating contacts without an email address. This is possible, nevertheless, if the contact/leads re-submits the form, next time with an email address, there will be a duplicate.

Also, there is a new feature “unique value property” (beta for deals, tickets and custom objects only). This may help you ahead. > link.

  • Custom property that requires unique values (companies, deals, tickets, and custom objects only): if you’ve created a property that requires unique values, you can use the property as a unique identifier in your import files.