# Create follow-up task - Notes and Queues

**URL:** <https://community.hubspot.com/t/create-follow-up-task-notes-and-queues/58473>\
**Category:** HubSpot Ideas\
**Tags:** tasks\
**Created:** [June 7, 2022, 11:22am UTC](https://community.hubspot.com/t/create-follow-up-task-notes-and-queues/58473 "2022-06-07T11:22:10Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Stevie-Kv](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/stevie-kv/32/97206_2.png) [@Stevie-Kv](https://community.hubspot.com/u/Stevie-Kv)\
**Post date:** [June 7, 2022, 11:22am UTC](https://community.hubspot.com/t/create-follow-up-task-notes-and-queues/58473/1 "2022-06-07T11:22:10Z")

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**Context**

- Agents want to reduce the amount of clicks and admin when working around tasks.
- They like that they can create a follow-up task by clicking the tick-box when adding a note or other activity.
- When you save an activity with follow-up ticked, the task is created without any details of the activity it was created around.

**Idea**

- Give agents the option to add more data than just the due date, when creating a follow-up task behind an activity.
- Give agents the option to populate task information with activity data, such as the note body going into the task note body.
- Add more metadata into activities that can be used in workflows, filters etc. Allowing agents to filter their pipelines and views by records with particular tasks and activities.

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**Author:** ![CLarrieu](https://avatars.discourse-cdn.com/v4/letter/c/46a35a/32.png) [@CLarrieu](https://community.hubspot.com/u/CLarrieu)\
**Post date:** [June 8, 2022, 4:54pm UTC](https://community.hubspot.com/t/create-follow-up-task-notes-and-queues/58473/2 "2022-06-08T16:54:41Z")

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YES!

When logging a call we usually tick the box at the moment for a task to be generated from said call:

 ![CLarrieu_0-1654707183994.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/2/1/21a17c6a801c21ebcf22469fa967dcbb813d11b7.png)

Wouldn’t it be so great if the “NOTES” section of the task actually showed our notes logged on calls? Instead of just “follow up with…”??

 ![CLarrieu_1-1654707184008.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/d/9/d9e7efcec11e202da87744d098daa854192e30b8.png)

Any chance this could be a massive time-save for someone else??

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**Author:** ![RPercival](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@RPercival](https://community.hubspot.com/u/RPercival)\
**Post date:** [June 23, 2022, 9:59am UTC](https://community.hubspot.com/t/create-follow-up-task-notes-and-queues/58473/3 "2022-06-23T09:59:22Z")

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YES YES YES!

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**Author:** ![LMortimer](https://avatars.discourse-cdn.com/v4/letter/l/df705f/32.png) [@LMortimer](https://community.hubspot.com/u/LMortimer)\
**Post date:** [June 23, 2022, 10:12am UTC](https://community.hubspot.com/t/create-follow-up-task-notes-and-queues/58473/4 "2022-06-23T10:12:43Z")

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YES!!!

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**Author:** ![JWilliams0](https://avatars.discourse-cdn.com/v4/letter/j/c68b51/32.png) [@JWilliams0](https://community.hubspot.com/u/JWilliams0)\
**Post date:** [June 23, 2022, 10:36am UTC](https://community.hubspot.com/t/create-follow-up-task-notes-and-queues/58473/5 "2022-06-23T10:36:44Z")

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YES

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**Author:** ![GWard8](https://avatars.discourse-cdn.com/v4/letter/g/df788c/32.png) [@GWard8](https://community.hubspot.com/u/GWard8)\
**Post date:** [June 24, 2022, 11:11am UTC](https://community.hubspot.com/t/create-follow-up-task-notes-and-queues/58473/6 "2022-06-24T11:11:25Z")

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yes

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**Author:** ![mvdbree](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mvdbree/32/68653_2.png) [@mvdbree](https://community.hubspot.com/u/mvdbree)\
**Post date:** [August 23, 2022, 9:44am UTC](https://community.hubspot.com/t/create-follow-up-task-notes-and-queues/58473/7 "2022-08-23T09:44:32Z")

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This would be incredibly helpful. Just adding the feature to assign the task to someone other than yourself and editing the note body would be a huge timesaver.

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**Author:** ![Thomas\_Vanguard](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/thomas_vanguard/32/100259_2.png) [@Thomas\_Vanguard](https://community.hubspot.com/u/Thomas_Vanguard)\
**Post date:** [December 12, 2022, 7:23pm UTC](https://community.hubspot.com/t/create-follow-up-task-notes-and-queues/58473/8 "2022-12-12T19:23:31Z")

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Definitely think an option notes pop-up when ticking the follow-up task box would be sueful.

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**Author:** ![IvaMilansson](https://avatars.discourse-cdn.com/v4/letter/i/e68b1a/32.png) [@IvaMilansson](https://community.hubspot.com/u/IvaMilansson)\
**Post date:** [February 28, 2023, 6:25am UTC](https://community.hubspot.com/t/create-follow-up-task-notes-and-queues/58473/9 "2023-02-28T06:25:35Z")

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SUPERDUPERYES!  
The notes doesn’t help the agent when they need to investigate and search for the specific note (it’s not even sure they’re creating a follow-up task on a task that the own anyway). It would be helpful that the Notes are very clear about what the follow-task is about 🙂
