# Create Contacts

**URL:** <https://community.hubspot.com/t/create-contacts/58949>\
**Category:** Tips, Tricks & Best Practices\
**Tags:** best-practices\
**Created:** [June 14, 2022, 12:37am UTC](https://community.hubspot.com/t/create-contacts/58949 "2022-06-14T00:37:36Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![JHebert](https://avatars.discourse-cdn.com/v4/letter/j/85f322/32.png) [@JHebert](https://community.hubspot.com/u/JHebert)\
**Post date:** [June 14, 2022, 12:37am UTC](https://community.hubspot.com/t/create-contacts/58949/1 "2022-06-14T00:37:36Z")

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Does it make sense to create a Contact for registered users of HubSpot, like members of the Sales Team?

The admin for our HubSpot instance created contacts for the Sales Director and Salespeople. Does this make sense since these contacts will never become customers, are employees, and will never be sold any products?  
Can this create problems?

Are these contacts required to use HubSpot?  
Thank you

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [June 14, 2022, 4:22am UTC](https://community.hubspot.com/t/create-contacts/58949/2 "2022-06-14T04:22:14Z")

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Hi @JHebert,

It can make sense to create contact records for employees. Usually this happens organically when users want to test certain things (submit a form, log an activity).

If you have a Professional subscription, you can label/tag these contacts by setting a value in a custom property or use the existing _Persona_ property. It should be easy to identify all these contacts by filtering for _Email domain_. If you do this, you can exclude the contacts from views, reports etc – this would otherwise be the main issue with having them in your CRM.

As far as potential problems go, these [contacts might count towards your total billable contacts](https://knowledge.hubspot.com/account/understand-marketing-contacts-billing).

Hope this helps!

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**Author:** ![NKieran6](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nkieran6/32/70821_2.png) [@NKieran6](https://community.hubspot.com/u/NKieran6)\
**Post date:** [June 23, 2022, 10:30am UTC](https://community.hubspot.com/t/create-contacts/58949/3 "2022-06-23T10:30:58Z")

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Yes, I see this quite alot in client’s accounts 🙂 Usually it happens through testing forms / landing pages or to create a ‘seed’ list for testing. As mentioned above you can create a list filtered on email domain or company name to keep an eye on how there are so it doesn’t affect the number in your counted contacts or reports.

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**Author:** ![kvlschaefer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kvlschaefer/32/71076_2.png) [@kvlschaefer](https://community.hubspot.com/u/kvlschaefer)\
**Post date:** [June 24, 2022, 7:20pm UTC](https://community.hubspot.com/t/create-contacts/58949/4 "2022-06-24T19:20:09Z")

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Thanks for sharing, @NKieran6!

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<div class="post-metadata">

**Author:** ![JHebert](https://avatars.discourse-cdn.com/v4/letter/j/85f322/32.png) [@JHebert](https://community.hubspot.com/u/JHebert)\
**Post date:** [June 25, 2022, 1:19am UTC](https://community.hubspot.com/t/create-contacts/58949/5 "2022-06-25T01:19:00Z")

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Thank you very much for your response!  
Jonathan

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<div class="post-metadata">

**Author:** ![JHebert](https://avatars.discourse-cdn.com/v4/letter/j/85f322/32.png) [@JHebert](https://community.hubspot.com/u/JHebert)\
**Post date:** [June 23, 2022, 11:29pm UTC](https://community.hubspot.com/t/create-contacts/58949/6 "2022-06-23T23:29:42Z")

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Hello Karsten,  
Thank you for your explanation. It does help to explain how they might have been created or why, i.e., testing, etc. I appreciate the potential impact of those contacts possibly counting toward one’s billable contacts; we wouldn’t want that. Thank you also for the suggestions for excluding the contacts from views, reports etc.