Hi all,
I would like to create a workflow that is being triggered, when someone fills a form within our Knowledge Center.
The form offers several options to choose from and two of them should lead to automatically generated jira tickets.
Anyone here, who can help setting this up?
The HubSpot Service specialist advised to create a “based on tickets” workflow, but that does not work.
Thanks a lot in advance.
Best,
Christina
Hey @ChristinaKern, thank you for posting in our Community!
Thank you for reaching out! I’d be happy to assist you with setting up the workflow for form submissions in the Knowledge Center.
To better understand your requirements, could you provide more details about the issues you encountered when creating a based-on-tickets workflow?
This will help me tailor my assistance to your specific needs.
I want to share this knowledge base with more information about creating a ticket automation.
Kindly,
Pam