# Create and view tasks from HelpDesk

**URL:** <https://community.hubspot.com/t/create-and-view-tasks-from-helpdesk/118339>\
**Category:** HubSpot Ideas\
**Tags:** tasks\
**Created:** [October 14, 2024, 6:15pm UTC](https://community.hubspot.com/t/create-and-view-tasks-from-helpdesk/118339 "2024-10-14T18:15:12Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![T2](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/t2/32/28621_2.png) [@T2](https://community.hubspot.com/u/T2)\
**Post date:** [October 14, 2024, 6:15pm UTC](https://community.hubspot.com/t/create-and-view-tasks-from-helpdesk/118339/1 "2024-10-14T18:15:12Z")

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Add the ability to create a task right from HelpDesk, and to view all associated tasks with a ticket in HelpDesk.

Currently, you need to leave HelpDesk and go to the ticket object to create a task there. When we’re tackling tickets in HelpDesk that require actions to resolve, or multiple agents have action items on a single ticket, it is difficult to leverage the tasks tool.