# Create a User tier above Super Admin

**URL:** <https://community.hubspot.com/t/create-a-user-tier-above-super-admin/105302>\
**Category:** HubSpot Ideas\
**Tags:** user-management-permissions\
**Created:** [April 19, 2024, 3:42pm UTC](https://community.hubspot.com/t/create-a-user-tier-above-super-admin/105302 "2024-04-19T15:42:17Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![RCanfield](https://avatars.discourse-cdn.com/v4/letter/r/d78d45/32.png) [@RCanfield](https://community.hubspot.com/u/RCanfield)\
**Post date:** [April 19, 2024, 3:42pm UTC](https://community.hubspot.com/t/create-a-user-tier-above-super-admin/105302/1 "2024-04-19T15:42:17Z")

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Create a top tier permission higher than super admin.  
Other apps have an “Owner” or “CEO” level that has full access whereas super admins are restricted from making business-related changes like upgrading the account, deleting the account, backing up the entire data file, etc.  
Not only would this mitigate the risk of having 3rd party contractors work in a company’s instance of HubSpot, but it would/should allow companies to edit the super admin permission set. For example, to give an email marketer permission for enough things I have to make them a super admin. And to give a specialist for automation/workflow for objects I also have to make them an admin. Super Admins are too rigid as an all or nothing permission set.

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**Author:** ![franksteiner79](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/franksteiner79/32/34443_2.png) [@franksteiner79](https://community.hubspot.com/u/franksteiner79)\
**Post date:** [April 19, 2024, 4:57pm UTC](https://community.hubspot.com/t/create-a-user-tier-above-super-admin/105302/2 "2024-04-19T16:57:42Z")

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Hi @RCanfield

Interesting proposal…

I have not seen cases where an email marketeer needs to be a super admin, can you elaborate a bit?

Why does a workflow specialist need to be admin?

Have you familiarised yourself with [HubSpot’s user permission guide](https://knowledge.hubspot.com/user-management/hubspot-user-permissions-guide)? That should give you everything you need.

Personally I’ve never needed to make someone admin or super admin for the use cases you described.

Cheers

Frank

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**Author:** ![RCanfield](https://avatars.discourse-cdn.com/v4/letter/r/d78d45/32.png) [@RCanfield](https://community.hubspot.com/u/RCanfield)\
**Post date:** [April 19, 2024, 8:41pm UTC](https://community.hubspot.com/t/create-a-user-tier-above-super-admin/105302/3 "2024-04-19T20:41:33Z")

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I’ll try.  
In short, the main issue may be that all seats afforded to us in our hubs are consumed by employees. This means we don’t have a “seat” to offer contractors for a specific task in a specific hub.  
Also, it is my understanding that at times, our contractors for single project have needed additional access to a second hub, say marketing hub + sales hub, to complete the work. So the seat issue is doubled.  
The only workaround to not seat hop, and knowing we don’t need a permanent paid seat for contractors, is Super Admin.  
Am I missing an admin alternative that allows admin changes to be made without requiring a seat in a hub?