# Create a quote in a Ticket

**URL:** <https://community.hubspot.com/t/create-a-quote-in-a-ticket/96197>\
**Category:** HubSpot Ideas\
**Tags:** help-desk, products-line-items\
**Created:** [December 15, 2023, 2:21pm UTC](https://community.hubspot.com/t/create-a-quote-in-a-ticket/96197 "2023-12-15T14:21:09Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![KD-HubspotUser](https://avatars.discourse-cdn.com/v4/letter/k/bcef8e/32.png) [@KD-HubspotUser](https://community.hubspot.com/u/KD-HubspotUser)\
**Post date:** [December 15, 2023, 2:21pm UTC](https://community.hubspot.com/t/create-a-quote-in-a-ticket/96197/1 "2023-12-15T14:21:09Z")

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I want to use the quote function for our service department via the quotes.

As our service team often sends quotes for replacement pieces, it is not what we consider a ‘deal’ but the client does need to receive a quote.

I hope it does get picked up by the Hubspot team as it would be a very useful function since most service departments sell, but do not want it attributed as a new sale like a deal.