# Create a Multi question Customer Support Survey

**URL:** <https://community.hubspot.com/t/create-a-multi-question-customer-support-survey/43121>\
**Category:** Customer Feedback Tool\
**Tags:** feedback-surveys\
**Created:** [August 31, 2021, 12:21am UTC](https://community.hubspot.com/t/create-a-multi-question-customer-support-survey/43121 "2021-08-31T00:21:40Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![kthng](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kthng/32/57633_2.png) [@kthng](https://community.hubspot.com/u/kthng)\
**Post date:** [August 31, 2021, 2:22pm UTC](https://community.hubspot.com/t/create-a-multi-question-customer-support-survey/43121/2 "2021-08-31T14:22:20Z")

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Hi!

There doesn’t seem to be much customisation options for the default CES survey type.

For the custom survey, you should be able to edit the recipients under ‘Recipients’ tab and select _Ticket properties_

 ![](https://d2qpr2jzcazej7.cloudfront.net/original/3X/9/9/997b88a427664ef4ef00f3c7bc276e0a5c59568f.png)

This should then bring you to the next page to select the Ticket status!

 ![](https://d2qpr2jzcazej7.cloudfront.net/original/3X/5/f/5f5e4c523fffcc501af0c6bbb8576e19ff7642de.png)

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_[View the full topic](https://community.hubspot.com/t/create-a-multi-question-customer-support-survey/43121)._
