# Create a Freeze / Pause feature for subscription based payments **URL:** \ **Category:** HubSpot Ideas\ **Tags:** payments\ **Created:** [August 28, 2023, 3:26pm UTC](https://community.hubspot.com/t/create-a-freeze-pause-feature-for-subscription-based-payments/88440 "2023-08-28T15:26:12Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![LSeiler-AAP](https://avatars.discourse-cdn.com/v4/letter/l/85e7bf/32.png) [@LSeiler-AAP](https://community.hubspot.com/u/LSeiler-AAP)\ **Post date:** [August 28, 2023, 3:26pm UTC](https://community.hubspot.com/t/create-a-freeze-pause-feature-for-subscription-based-payments/88440/1 "2023-08-28T15:26:12Z")
A client of ours is in need of freezing her payments with us for a period of time. So instead of cancelling out the subscription, it would be nice if there was a freeze option where the money will not draft out of her account for a certain amount of time and we could un-freeze it when she is ready to start making payments again. ---
**Author:** ![GeeklyMedia](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/geeklymedia/32/28756_2.png) [@GeeklyMedia](https://community.hubspot.com/u/GeeklyMedia)\ **Post date:** [December 7, 2023, 4:22pm UTC](https://community.hubspot.com/t/create-a-freeze-pause-feature-for-subscription-based-payments/88440/2 "2023-12-07T16:22:03Z")
This is critical for large-scale subscription-based products. We have publicly traded companies dying to use payments but cannot until this option is available. ---
**Author:** ![RManfredo](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rmanfredo/32/194643_2.png) [@RManfredo](https://community.hubspot.com/u/RManfredo)\ **Post date:** [July 8, 2024, 3:39pm UTC](https://community.hubspot.com/t/create-a-freeze-pause-feature-for-subscription-based-payments/88440/3 "2024-07-08T15:39:47Z")
I upvote this option. Please allow a freeze/pause subsciption option. With the times being tough for individual business owners, this option is a MUST within the US economic hardship. ---
**Author:** ![ACraven4](https://avatars.discourse-cdn.com/v4/letter/a/f0a364/32.png) [@ACraven4](https://community.hubspot.com/u/ACraven4)\ **Post date:** [March 17, 2025, 7:06pm UTC](https://community.hubspot.com/t/create-a-freeze-pause-feature-for-subscription-based-payments/88440/4 "2025-03-17T19:06:15Z")
We were trying to pause as well. This was a large investment for our pilot project, which has now been put on hold for 6 months. It really is too bad because we were going to switch our entire college crm to Hubspot. This was just a small projetc to test out the platform and customer experience. When a large company does not have this kind of service, what other customer services do they not offer. ---
**Author:** ![AllisonBosse](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/allisonbosse/32/98614_2.png) [@AllisonBosse](https://community.hubspot.com/u/AllisonBosse)\ **Post date:** [March 26, 2026, 8:21pm UTC](https://community.hubspot.com/t/create-a-freeze-pause-feature-for-subscription-based-payments/88440/5 "2026-03-26T20:21:01Z")
Hey all, Allison from the Commerce Hub product team here. We rolled out the ability to pause and resume subscriptions. See more here: [View and manage subscriptions billed in HubSpot](https://knowledge.hubspot.com/subscriptions/manage-subscriptions#pause-or-resume-a-subscription) ---
**Author:** ![AllisonBosse](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/allisonbosse/32/98614_2.png) [@AllisonBosse](https://community.hubspot.com/u/AllisonBosse)\ **Post date:** [March 26, 2026, 8:21pm UTC](https://community.hubspot.com/t/create-a-freeze-pause-feature-for-subscription-based-payments/88440/6 "2026-03-26T20:21:12Z")
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