# "Create a deal" not marked

**URL:** <https://community.hubspot.com/t/create-a-deal-not-marked/107581>\
**Category:** HubSpot Academy Support\
**Tags:** email-marketing\
**Created:** [May 20, 2024, 8:38pm UTC](https://community.hubspot.com/t/create-a-deal-not-marked/107581 "2024-05-20T20:38:16Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![EMosher](https://avatars.discourse-cdn.com/v4/letter/e/8edcca/32.png) [@EMosher](https://community.hubspot.com/u/EMosher)\
**Post date:** [May 20, 2024, 8:38pm UTC](https://community.hubspot.com/t/create-a-deal-not-marked/107581/1 "2024-05-20T20:38:16Z")

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I completed all necessary practical exercises and completed the final exam of the “HubSpot Software Certificate” last week for a college course I am taking, but the “Create a deal” is still not marked.

The online support team told me that I had to come here and ask my question, otherwise I’d have to pay for the $800 a month premium tier of HubSpot to be able to have it marked/access to workflows, which does not seem correct to me since it’s a free course that I can sign up for with my free account? Anyone have any solutions to navigate this? Thanks.

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**Author:** ![APernell](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@APernell](https://community.hubspot.com/u/APernell)\
**Post date:** [May 20, 2024, 10:57pm UTC](https://community.hubspot.com/t/create-a-deal-not-marked/107581/2 "2024-05-20T22:57:46Z")

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Hello @EMosher ,

Thank you for reaching out to the academy community page! I’m happy to help out with this. You are all set now!

Thank you!

Anissa

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**Author:** ![EMosher](https://avatars.discourse-cdn.com/v4/letter/e/8edcca/32.png) [@EMosher](https://community.hubspot.com/u/EMosher)\
**Post date:** [May 21, 2024, 3:17pm UTC](https://community.hubspot.com/t/create-a-deal-not-marked/107581/3 "2024-05-21T15:17:10Z")

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Thank you for getting this sorted so quickly!

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**Author:** ![DJarquin8](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/djarquin8/32/202772_2.png) [@DJarquin8](https://community.hubspot.com/u/DJarquin8)\
**Post date:** [May 25, 2024, 6:30pm UTC](https://community.hubspot.com/t/create-a-deal-not-marked/107581/4 "2024-05-25T18:30:00Z")

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Creating a clean GPU driver installation can help you resolve graphical issues and ensure optimal performance. Here is a detailed guide on how to perform a clean installation of GPU drivers for both NVIDIA and AMD GPUs.

### For NVIDIA GPUs

#### 1. Download the Latest Driver

- Select your GPU model and operating system, then download the latest driver.

#### 2. Uninstall the Current Driver

- **Press Win + X and select Device Manager.**
- Expand the “Display adapters” section.
- Right-click your NVIDIA GPU and select Uninstall device.
- Check “Delete the driver software for this device” and confirm.
- **Restart your computer.**

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**Author:** ![Cna361](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cna361/32/204950_2.png) [@Cna361](https://community.hubspot.com/u/Cna361)\
**Post date:** [October 8, 2025, 4:20pm UTC](https://community.hubspot.com/t/create-a-deal-not-marked/107581/5 "2025-10-08T16:20:25Z")

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That sounds frustrating. Sometimes HubSpot’s learning portal hits a progress-tracking bottleneck where tasks like “Create a deal” don’t register as complete. Try clearing your browser cache, switching to Chrome, and redoing that step inside a fresh private window. If it still doesn’t mark, contact HubSpot Academy support with screenshots, they can manually verify and fix the progress bottleneck.