# Create a call properties

**URL:** <https://community.hubspot.com/t/create-a-call-properties/53838>\
**Category:** Account & Settings\
**Created:** [March 25, 2022, 2:49pm UTC](https://community.hubspot.com/t/create-a-call-properties/53838 "2022-03-25T14:49:59Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![camillebois](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/camillebois/32/13631_2.png) [@camillebois](https://community.hubspot.com/u/camillebois)\
**Post date:** [March 25, 2022, 2:49pm UTC](https://community.hubspot.com/t/create-a-call-properties/53838/1 "2022-03-25T14:49:59Z")

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It would be great to be able to add calls properties. For now, we can create properties for contacts, companies, and other objects, but not for calls, which is a shame.

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [March 25, 2022, 2:53pm UTC](https://community.hubspot.com/t/create-a-call-properties/53838/2 "2022-03-25T14:53:02Z")

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Hi @camillebois,

Could you elaborate what you would do with these call properties? There are already custom call and meeting types and outcomes, see here: [Create custom call and meeting outcomes](https://knowledge.hubspot.com/calling/create-custom-call-and-meeting-outcomes)

(This feature is limited to Sales and Service Hub Professional or Enterprise.)

Best regards!

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**Author:** ![KOC95](https://avatars.discourse-cdn.com/v4/letter/k/a4c791/32.png) [@KOC95](https://community.hubspot.com/u/KOC95)\
**Post date:** [June 8, 2022, 8:26pm UTC](https://community.hubspot.com/t/create-a-call-properties/53838/3 "2022-06-08T20:26:46Z")

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Are we able to use the call outcomes in filtered contact views? For example I’d like to create a list of those contacts who have had the call outcome of Interested in the last month. I know that we can do that in the call tracking view, but is it possible to make the call outcome a contact property to be able to see that on a contact level?

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**Author:** ![ZGoodman](https://avatars.discourse-cdn.com/v4/letter/z/90ced4/32.png) [@ZGoodman](https://community.hubspot.com/u/ZGoodman)\
**Post date:** [February 9, 2023, 6:33pm UTC](https://community.hubspot.com/t/create-a-call-properties/53838/4 "2023-02-09T18:33:49Z")

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I would also appreciate being able to filter contacts based on call outcomes.

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**Author:** ![DianaGomez](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dianagomez/32/48035_2.png) [@DianaGomez](https://community.hubspot.com/u/DianaGomez)\
**Post date:** [February 9, 2023, 8:47pm UTC](https://community.hubspot.com/t/create-a-call-properties/53838/5 "2023-02-09T20:47:48Z")

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Hi @ZGoodman hope you are doing well.

This is possible as we can see in this[knowledge base,](https://knowledge.hubspot.com/lists/use-the-activity-filter-in-lists) however you’re required to have (_ **Sales Hub** _ _Professional or_ _Enterprise_).

Hope this helps clarify,

Diana

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**Author:** ![BGrant18](https://avatars.discourse-cdn.com/v4/letter/b/34f0e0/32.png) [@BGrant18](https://community.hubspot.com/u/BGrant18)\
**Post date:** [March 29, 2022, 2:16pm UTC](https://community.hubspot.com/t/create-a-call-properties/53838/6 "2022-03-29T14:16:47Z")

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I’ll second that request @camillebois .

For my company, we would like to track calls by the product they are pitching on that call.

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**Author:** ![Ruurd](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ruurd/32/74102_2.png) [@Ruurd](https://community.hubspot.com/u/Ruurd)\
**Post date:** [August 25, 2023, 2:20pm UTC](https://community.hubspot.com/t/create-a-call-properties/53838/7 "2023-08-25T14:20:25Z")

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Totally agree! We have a bunch of custom properties on the call object in our current CRM to track different types of calls. We’ll lose all this insight when migrating 😕

The call type feauture is very limited; would be great to have an Call object like any other to customise, so that I can define internal names (like a dropdown).

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**Author:** ![IOrosz](https://avatars.discourse-cdn.com/v4/letter/i/e47c2d/32.png) [@IOrosz](https://community.hubspot.com/u/IOrosz)\
**Post date:** [March 20, 2024, 11:40am UTC](https://community.hubspot.com/t/create-a-call-properties/53838/8 "2024-03-20T11:40:30Z")

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I would need some new properties in reports that we don’t currently have. For example to set if a call was with an existing customer or a prospect.

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**Author:** ![CRoman2](https://avatars.discourse-cdn.com/v4/letter/c/9f8e36/32.png) [@CRoman2](https://community.hubspot.com/u/CRoman2)\
**Post date:** [March 20, 2024, 7:04pm UTC](https://community.hubspot.com/t/create-a-call-properties/53838/9 "2024-03-20T19:04:47Z")

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I agree with this. It really affcets buisness when we cant have the option to create properties on calls. We cant get accuarte reportings.

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**Author:** ![SMeyer0](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/smeyer0/32/14727_2.png) [@SMeyer0](https://community.hubspot.com/u/SMeyer0)\
**Post date:** [April 11, 2024, 5:46pm UTC](https://community.hubspot.com/t/create-a-call-properties/53838/10 "2024-04-11T17:46:32Z")

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I’d like more functionality in Calls too, including visibility in Company Views (we work at company level more than contact level), custom properties, ability to use more than just ‘first created, most recently created, most recently updated’ in workflows.

Our sales reps would like to see 'call outcome = interested (or others)" in the Company View to aid in prospecting efforts.
