# Craft CMS form sync lag

**URL:** <https://community.hubspot.com/t/craft-cms-form-sync-lag/76617>\
**Category:** APIs & Integrations\
**Tags:** forms\
**Created:** [March 7, 2023, 10:52am UTC](https://community.hubspot.com/t/craft-cms-form-sync-lag/76617 "2023-03-07T10:52:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![meghna-ncompass](https://avatars.discourse-cdn.com/v4/letter/m/3be4f8/32.png) [@meghna-ncompass](https://community.hubspot.com/u/meghna-ncompass)\
**Post date:** [March 7, 2023, 10:52am UTC](https://community.hubspot.com/t/craft-cms-form-sync-lag/76617/1 "2023-03-07T10:52:31Z")

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Currently I have set up the new integration using the private app’s access token for my craft cms site. The integration seems to be working fine except that the messages from my craft cms form only syncs to hubspot when I log into my craft cms control panel.

This is the setting control panel for the hubspot integration

 ![meghnancompass_0-1678186128039.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/8/861d6f5d99bd7b5dfe8c3d5955b5d6d089a6e7bd.png)

and this is the setting for the integration to be used in a form

 ![meghnancompass_1-1678186195140.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/8/6/86714257f7b1f6de6ce75273be9f125de322475d.png)

There are also no error messages in the log and I have tried refreshing the integration too.

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**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [March 8, 2023, 6:18pm UTC](https://community.hubspot.com/t/craft-cms-form-sync-lag/76617/2 "2023-03-08T18:18:40Z")

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Hi, @meghna-ncompass 👋 Thanks for reaching out. You’ll need to contact their support team. This is because 3rd party apps and integrations build and provide support for their products. If you have already reached out to them, please include any relevant details here.

Best,

Jaycee

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<div class="post-metadata">

**Author:** ![meghna-ncompass](https://avatars.discourse-cdn.com/v4/letter/m/3be4f8/32.png) [@meghna-ncompass](https://community.hubspot.com/u/meghna-ncompass)\
**Post date:** [March 9, 2023, 5:34am UTC](https://community.hubspot.com/t/craft-cms-form-sync-lag/76617/3 "2023-03-09T05:34:24Z")

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Thanks Jaycee\_Lewis ,  
I reached out to Formie Support and the sync lag happened because by default any integration jobs for Craft only run when the control panel has been hit. We had to install a plugin that runs the jobs in the queue in the background called async queue, which solved our problem