# Countersignature Email for Customer

**URL:** <https://community.hubspot.com/t/countersignature-email-for-customer/56498>\
**Category:** Sales Email\
**Tags:** enterprise\
**Created:** [May 9, 2022, 1:04pm UTC](https://community.hubspot.com/t/countersignature-email-for-customer/56498 "2022-05-09T13:04:06Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![courtney\_hickey](https://avatars.discourse-cdn.com/v4/letter/c/a587f6/32.png) [@courtney\_hickey](https://community.hubspot.com/u/courtney_hickey)\
**Post date:** [May 9, 2022, 1:04pm UTC](https://community.hubspot.com/t/countersignature-email-for-customer/56498/1 "2022-05-09T13:04:06Z")

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Seeing as the creator of a quote gets notified via email when all signatures are complete, it would be really nice if the customers who sign the quote could also receive an email that the countersignature is complete (if countersignature is required) with a link to download the fully signed version.

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**Author:** ![kvlschaefer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kvlschaefer/32/71076_2.png) [@kvlschaefer](https://community.hubspot.com/u/kvlschaefer)\
**Post date:** [May 9, 2022, 8:37pm UTC](https://community.hubspot.com/t/countersignature-email-for-customer/56498/2 "2022-05-09T20:37:29Z")

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Hi [@courtney\_hickey](https://community.hubspot.com/t5/user/viewprofilepage/user-id/344309),

Thanks for your feedback!

I would recommend upvoting this [related idea](https://community.hubspot.com/t5/HubSpot-Ideas/Auto-email-Countersigners-for-Quotes/idi-p/266232) from our Ideas Forum, and adding your use case to the feed.

Our product team, who monitors the forum regularly, can read your specific use case and understand why this would be a useful functionality or change.

Best,

Kristen

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**Author:** ![courtney\_hickey](https://avatars.discourse-cdn.com/v4/letter/c/a587f6/32.png) [@courtney\_hickey](https://community.hubspot.com/u/courtney_hickey)\
**Post date:** [May 9, 2022, 9:09pm UTC](https://community.hubspot.com/t/countersignature-email-for-customer/56498/3 "2022-05-09T21:09:58Z")

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Hi Kristen,  
I did see that related idea, but believe it has already been implemented so  
I wasn’t sure if I should add my idea if it is likely that the original  
post should already be marked as complete. (See attached example where that  
post idea is already in place.)  
Please let me know. Thank you!  
Courtney

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**Author:** ![kvlschaefer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kvlschaefer/32/71076_2.png) [@kvlschaefer](https://community.hubspot.com/u/kvlschaefer)\
**Post date:** [May 10, 2022, 3:19pm UTC](https://community.hubspot.com/t/countersignature-email-for-customer/56498/4 "2022-05-10T15:19:38Z")

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Hi [@courtney\_hickey](https://community.hubspot.com/t5/user/viewprofilepage/user-id/344309),

Thanks for reaching back out!

Would you be able to please attach the photo or link again so I can investigate?

Thanks!

Best,

Kristen

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<div class="post-metadata">

**Author:** ![courtney\_hickey](https://avatars.discourse-cdn.com/v4/letter/c/a587f6/32.png) [@courtney\_hickey](https://community.hubspot.com/u/courtney_hickey)\
**Post date:** [May 10, 2022, 3:38pm UTC](https://community.hubspot.com/t/countersignature-email-for-customer/56498/5 "2022-05-10T15:38:58Z")

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[image: Screen Shot 2022-05-10 at 11.37.33 AM.png]

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<div class="post-metadata">

**Author:** ![kvlschaefer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kvlschaefer/32/71076_2.png) [@kvlschaefer](https://community.hubspot.com/u/kvlschaefer)\
**Post date:** [May 10, 2022, 3:46pm UTC](https://community.hubspot.com/t/countersignature-email-for-customer/56498/6 "2022-05-10T15:46:29Z")

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Hi [@courtney\_hickey](https://community.hubspot.com/t5/user/viewprofilepage/user-id/344309),

Unfortunately, that screenshot only came over as text (image: Screen Shot 2022-05-10 at 11.37.33 AM.png)

Would you be able to click the camera icon (insert photos) and add your uploaded photo to this feed, please?

 ![Screen Shot 2022-05-10 at 11.45.51 AM.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/1/3/139e586cfc2f29913d0048ab901bf7eaf00116d9.png)

Thank you,

Kristen

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<div class="post-metadata">

**Author:** ![courtney\_hickey](https://avatars.discourse-cdn.com/v4/letter/c/a587f6/32.png) [@courtney\_hickey](https://community.hubspot.com/u/courtney_hickey)\
**Post date:** [May 10, 2022, 3:50pm UTC](https://community.hubspot.com/t/countersignature-email-for-customer/56498/7 "2022-05-10T15:50:29Z")

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![Screen Shot 2022-05-10 at 11.37.33 AM.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/b/e/be7794fc768c07223f9e74d16bf1f3c6109e8dee.jpeg)