Hey folks, I hope you doing amazingly well. Recently, I have completed Social Media Marketing and Email Marketing course from Hubspot Academy and I’ve successfully passed it with good numbers. However, after completing the both courses, I tried to download it but the download button isn’t clickable look like blurry. I can see it, share it though couldn’t download it. I don’t know what’s the matter, alredy spoke to customer service, they suggested me to share my concerns here. Therefore, I need your help me to find out the solution, I have to download it and have to mentioning on my resume, it’s urgent, very urgent. Please if you have any solution help me out from this trouble. Thank you.
Hi there,
Thank you for your feedback - We’re aware of a problem preventing some users from downloading their certificates.
Our team is investigating and we’ll post an update on this post “Updates on the Downloading Certificates issue on HubSpot Academy” as soon as we have more information.
We’re sorry for the inconvenience.
Thank you for your patience!
Best,
Bérangère