# Couldn’t complete the connection.

**URL:** <https://community.hubspot.com/t/couldn-t-complete-the-connection/62708>\
**Category:** APIs & Integrations\
**Tags:** professional\
**Created:** [August 10, 2022, 12:07pm UTC](https://community.hubspot.com/t/couldn-t-complete-the-connection/62708 "2022-08-10T12:07:41Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ShubhangiPawar](https://avatars.discourse-cdn.com/v4/letter/s/9dc877/32.png) [@ShubhangiPawar](https://community.hubspot.com/u/ShubhangiPawar)\
**Post date:** [August 10, 2022, 12:07pm UTC](https://community.hubspot.com/t/couldn-t-complete-the-connection/62708/1 "2022-08-10T12:07:41Z")

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##### Hi Team,

We are unable to create connection it’s giving us below error.

##### 

Couldn’t complete the connection  
This install link is no longer valid. Please visit HubSpot’s App Marketplace to install this app.

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**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [August 10, 2022, 11:46pm UTC](https://community.hubspot.com/t/couldn-t-complete-the-connection/62708/2 "2022-08-10T23:46:21Z")

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Hey, @ShubhangiPawar 👋 Please try the steps outlined in this thread — [Outdated Contact Scopes.](https://community.hubspot.com/t5/APIs-Integrations/Couldn-t-complete-the-connection-This-install-link-is-no-longer/m-p/678811/highlight/true#M55727)

Thank you! — Jaycee

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<div class="post-metadata">

**Author:** ![ShubhangiPawar](https://avatars.discourse-cdn.com/v4/letter/s/9dc877/32.png) [@ShubhangiPawar](https://community.hubspot.com/u/ShubhangiPawar)\
**Post date:** [August 12, 2022, 7:33am UTC](https://community.hubspot.com/t/couldn-t-complete-the-connection/62708/3 "2022-08-12T07:33:45Z")

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Thanks it’s resolved