Hi Hubspot & Hubspot community,
I’ve been using Hubspot CRM for years; I love it, and I’m convinced, after lengthy comparison shopping and testing of competitors, that it’s the only solution worth using.
However, the pricing model for Marketing services currently favors companies who want to send LOTS of emails to relatively few contacts. In Marketing Starter, you can send 5 emails per month to your entire list.
I could never run my business that way. I have a large contact database grown over the years, ~10K contacts, and I’d like to send, on average, 2-3 messages per year to my database. No more than that. But that means that the 2000/month limit is no good -- can’t send out my year-end update to everyone, for example. Upgrading to marketing starter will cost me around $350/month, given the size of my database. That’s way, way too much for a one-person business like me. It means it would cost me $4200/year for the privilege of being able to send 30,000 emails per year (when my plan has me paying for 600,000 emails (10,000 contacts X 5 emails/contact/month x 12 months/year). What’s my alternative? Can’t pay $4200/year, so I need to go somewhere else. But I don’t want to, because Hubspot is the best, and all my stuff is here.
Couldn’t you develop a “high contacts, few emails per year” pricing option? I’m sure there are lots of businesses like mine. Your pricing tiers kick out people like me. I’d gladly pay a reasonable price for what I do need to do. Can we make a deal?
Julie Berry