Correction Needed for Badge Name on My HubSpot Academy Profile

Academy HubSpot Academy Support
1

Hello HubSpot Academy Support Team,

I hope you’re doing well. I’m reaching out because the name displayed on one of my HubSpot Academy badges is spelled incorrectly. I would appreciate your help updating it to the correct name:

Correct Name: Al Cortoreal

Please let me know if you need any additional information from me to complete the correction.

Thank you for your time and assistance.

Best regards,
Al Cortoreal |

3

Hi @Alreal, Happy Monday!

Thanks for reaching out to the HubSpot Community!

When looking internally, in your profile, I am not showing the updated name.

To update the name, you’ll need to update the name in your settings and then it should work!

Here is a similar topic with a similar advice: Change of name on HubSpot Academy certificate - #2 by muujeeb and here are the Academy certifications | Frequently Asked Questions .

Let me know how it goes!

Have a brilliant day!
Bérangère

4

Hi @Alreal, Same as with certificates, badges pull from your profile name at the time they’re issued and don’t auto-update retroactively even after you fix it in settings. Update your name in Profile & Preferences if you haven’t already, then this specific badge will likely need a manual correction from HubSpot Academy Support directly, since existing badges don’t regenerate on their own.