Seriously - I don’t think anyone in HS development has heard or read the
community of HS users’ suggestions or requests regarding the ‘Duplicating -
or - Copy a Ticket’ feature.
(from what I’ve read this - it has become more of a plea).
I’ve been a user since March of 2020 - Perhaps I’m not receiving all the
updates on this topic - but I’ve seen no movement in this direction. No
communication from HS to say anything about this very needed enhancement.
What’s up with this?