# Copying a ticket

**URL:** <https://community.hubspot.com/t/copying-a-ticket/21374>\
**Category:** HubSpot Ideas\
**Tags:** help-desk\
**Created:** [June 3, 2020, 2:19pm UTC](https://community.hubspot.com/t/copying-a-ticket/21374 "2020-06-03T14:19:43Z")\
**Posts on this page:** 1\
**Showing post:** 13

<div class="post-metadata">

**Author:** ![YiRui\_Chua](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/yirui_chua/32/23766_2.png) [@YiRui\_Chua](https://community.hubspot.com/u/YiRui_Chua)\
**Post date:** [July 26, 2021, 4:54am UTC](https://community.hubspot.com/t/copying-a-ticket/21374/13 "2021-07-26T04:54:56Z")

</div>

Hi team,  
Commenting for a customer here.  
Would be great if we can copy things such as notes as well using the “create ticket” button within workflows! Thanks

---

_[View the full topic](https://community.hubspot.com/t/copying-a-ticket/21374)._