# Conversions from chat bot

**URL:** <https://community.hubspot.com/t/conversions-from-chat-bot/60676>\
**Category:** Lead Capture Tools\
**Tags:** marketing, forms, conversations-inbox, contacts, enterprise, landing-pages\
**Created:** [July 11, 2022, 11:56am UTC](https://community.hubspot.com/t/conversions-from-chat-bot/60676 "2022-07-11T11:56:43Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Edyta7510](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/edyta7510/32/89259_2.png) [@Edyta7510](https://community.hubspot.com/u/Edyta7510)\
**Post date:** [July 11, 2022, 11:56am UTC](https://community.hubspot.com/t/conversions-from-chat-bot/60676/1 "2022-07-11T11:56:43Z")

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Hi All,

I have enabled a bot on our website that pushes visitors to certain pages to download a whitepaper (they do it from a landing page).

For the contacts that converted on the landing page, there is absolutely no bot-related activity registered. I would like to know which contacts converted after interacting with the bot, how can I accomplish this?

Thanks

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**Author:** ![kvlschaefer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kvlschaefer/32/71076_2.png) [@kvlschaefer](https://community.hubspot.com/u/kvlschaefer)\
**Post date:** [July 12, 2022, 6:50pm UTC](https://community.hubspot.com/t/conversions-from-chat-bot/60676/2 "2022-07-12T18:50:05Z")

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Hey @Edyta7510,

Thanks for reaching out!

I wanted to invite our community members to this conversation.

Hi [@Phil\_Vallender](https://community.hubspot.com/t5/user/viewprofilepage/user-id/74), @Jnix284, @danmoyle - Do you have any tips or workarounds on tracking chatbot conversions for @Edyta7510?

Thank you!

Best,

Kristen

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**Author:** ![jnix284](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jnix284/32/29_2.png) [@jnix284](https://community.hubspot.com/u/jnix284)\
**Post date:** [July 12, 2022, 9:53pm UTC](https://community.hubspot.com/t/conversions-from-chat-bot/60676/3 "2022-07-12T21:53:00Z")

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@Edyta7510 There are a few ways you can do this - either through creating a list, running a workflow or building a report.  
Either way, you would use the activity filters for “conversation with bot” to establish your criteria and could combine it with the form conversion.

 ![Jnix284_0-1657662720401.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/c/1/c1712ace01ce3bbc1f8405c722b9c7c40a262bd7.png)

Have you already tried using these criteria? How do you plan on using the info (do you need a list, report, or some other action via workflow)?

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**Author:** ![Edyta7510](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/edyta7510/32/89259_2.png) [@Edyta7510](https://community.hubspot.com/u/Edyta7510)\
**Post date:** [July 20, 2022, 3:23pm UTC](https://community.hubspot.com/t/conversions-from-chat-bot/60676/4 "2022-07-20T15:23:47Z")

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@Jnix284 many thanks for this!!! 😄

I wanted to see what was the impact of my bot on conversions, how many people who engaged with the bot finally converted.