# Conversation Templates

**URL:** <https://community.hubspot.com/t/conversation-templates/100397>\
**Category:** Email Marketing Tool\
**Tags:** professional\
**Created:** [February 18, 2024, 12:15am UTC](https://community.hubspot.com/t/conversation-templates/100397 "2024-02-18T00:15:42Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![DStern](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dstern/32/13635_2.png) [@DStern](https://community.hubspot.com/u/DStern)\
**Post date:** [February 19, 2024, 1:18pm UTC](https://community.hubspot.com/t/conversation-templates/100397/5 "2024-02-19T13:18:25Z")

</div>

Question: when I set the workflow, I was not able to use the email template I made with the following code. When I build a new email while setting up the workflow, there is no option to insert the code. Suggestions?

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