# Contextual Marketing 404 Error

**URL:** <https://community.hubspot.com/t/contextual-marketing-404-error/128833>\
**Category:** HubSpot Academy Support\
**Tags:** contextual-marketing\
**Created:** [March 27, 2025, 11:14pm UTC](https://community.hubspot.com/t/contextual-marketing-404-error/128833 "2025-03-27T23:14:35Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![LSheqem](https://avatars.discourse-cdn.com/v4/letter/l/51bf81/32.png) [@LSheqem](https://community.hubspot.com/u/LSheqem)\
**Post date:** [March 27, 2025, 11:14pm UTC](https://community.hubspot.com/t/contextual-marketing-404-error/128833/1 "2025-03-27T23:14:35Z")

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Hello,

I’ve completed the course and exam but I’m stuck on the Smart Text Exercise. Whenever I click on the “Get Marketing Hub Professional” button, I get a 404 error message.

With that in mind, I’m currently freelancing so I don’t have a company website or anything to submit. What do I do?

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**Author:** ![APernell](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@APernell](https://community.hubspot.com/u/APernell)\
**Post date:** [April 30, 2025, 8:57pm UTC](https://community.hubspot.com/t/contextual-marketing-404-error/128833/2 "2025-04-30T20:57:52Z")

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Hello @LSheqem ,

Thank you for reaching out to the academy community page! I’m happy to help out with this. Can you try a few

troubleshooting steps:

1. First, make sure your browser is up to date with the latest version - sometimes a software update can resolve odd behavior issues.

2. Try logging into your portal in your browser’s incognito or private browsing mode. This will rule out any potential caching issues. [Clear cache in a browser](https://knowledge.hubspot.com/website-pages/clear-your-browser-cache)

If it ends up being a browser cache issue, here are some instructions on how to clear your cache:

3. If the problem persists, try logging into your portal using a different browser. This will tell us if the issue is related to any settings or add-ons in your current browser. If you don’t have another browser currently installed on your computer, you can download one here: [https://browsehappy.com](https://browsehappy.com/)

4. If that fails, try logging in from a different computer to rule out any settings on your current computer.

5. If that fails, try connecting to a different network - some networks have their own security settings and firewalls that will hamper the performance of certain websites.

Thank you!

Anissa