Why am I missing the Import and New Contact buttons on my Contact page?
Never mind. I figured it out.
Hey @ACSL would you mind sharing what happened / how you figured it out - just in case another community member has the same problem 
Happy to do so—and sorry for the delay. The problem was that I had signed up for the Hubspot Free Marketing when I really wanted Hubsport Free CRM. I thought that might be the problem but was unable to go back in and sign up for the CRM. Finally, I discovered Settings under my account Id. In Products and Services under there, I was able to add the Free CRM and it worked after that.
I hope that helps the next person.
Lynda
I think that HubSpot should improve the way we’ve sign up, because I had the same question “Where’s the CRM component?” because I’ve noticed from the beginning that on the top left corner it was “Marketing”.
And although I passed through the “Products & Add-ons” in the Settings page, because there it said “Learn more” in the HubSpot CRM box I’ve assumed that I was already “signed up” for that.
Thanks