# Contacts with More than 1 Email Address Causing Sync Issues

**URL:** <https://community.hubspot.com/t/contacts-with-more-than-1-email-address-causing-sync-issues/19633>\
**Category:** CRM\
**Tags:** contacts\
**Created:** [March 25, 2020, 2:44pm UTC](https://community.hubspot.com/t/contacts-with-more-than-1-email-address-causing-sync-issues/19633 "2020-03-25T14:44:47Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jjonesboston](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jjonesboston/32/93181_2.png) [@jjonesboston](https://community.hubspot.com/u/jjonesboston)\
**Post date:** [March 25, 2020, 2:44pm UTC](https://community.hubspot.com/t/contacts-with-more-than-1-email-address-causing-sync-issues/19633/1 "2020-03-25T14:44:47Z")

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Hello,  
Has anyone had any success creating and running a report of contact records that have more than one email address associated with it?  
We are experiencing issues with syncing data from HubSpot to our CRM system due to more than one email address being associated with a single contact in HubSpot.

Thank you!

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**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\
**Post date:** [April 1, 2020, 10:32pm UTC](https://community.hubspot.com/t/contacts-with-more-than-1-email-address-causing-sync-issues/19633/2 "2020-04-01T22:32:27Z")

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Hello @jjonesboston at the moment you can check for contacts with multiple emails associate by exporting the property history and check the results in Excel file.

In order to do that you will need to go to your :

Settings \> Properties \> Search for : Email \> click “more” \> Export property History.

 ![Screen Shot 2020-04-01 at 6.31.21 PM.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/8/1/8183f7982a7615dbe52d726d9783c0dd15eb8859.png)

This way you will be able to identify the contacts with multiple emails.

Kindly,

Pam

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**Author:** ![yulianawestover](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/yulianawestover/32/69256_2.png) [@yulianawestover](https://community.hubspot.com/u/yulianawestover)\
**Post date:** [July 14, 2020, 1:19pm UTC](https://community.hubspot.com/t/contacts-with-more-than-1-email-address-causing-sync-issues/19633/3 "2020-07-14T13:19:26Z")

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Hi, is there a way to prevent more than one email being captured in the Email property going forward?

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<div class="post-metadata">

**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\
**Post date:** [July 14, 2020, 3:40pm UTC](https://community.hubspot.com/t/contacts-with-more-than-1-email-address-causing-sync-issues/19633/4 "2020-07-14T15:40:09Z")

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Hi @yulianawestover ,

At the moment there is not a way to prevent it from updating the email, if the contact is using the same computer that he filled a form before and use a new email, that contact record will be updated for the new existing email. The customer can only add one email at a time once filling the form.

Kindly,

Pam