# Contacts Filter not working correctly **URL:** \ **Category:** Tips, Tricks & Best Practices\ **Tags:** free\ **Created:** [October 22, 2024, 5:49am UTC](https://community.hubspot.com/t/contacts-filter-not-working-correctly/118861 "2024-10-22T05:49:17Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![DJephcott](https://avatars.discourse-cdn.com/v4/letter/d/e36b37/32.png) [@DJephcott](https://community.hubspot.com/u/DJephcott)\ **Post date:** [October 22, 2024, 5:49am UTC](https://community.hubspot.com/t/contacts-filter-not-working-correctly/118861/1 "2024-10-22T05:49:17Z")
I am having trouble filtering contacts by company name. Some companies filter perfectly fine, others simply won’t show. I can filter by contact names no issues. Any ideas what i am doing wrong? ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [October 22, 2024, 5:51am UTC](https://community.hubspot.com/t/contacts-filter-not-working-correctly/118861/2 "2024-10-22T05:51:45Z")
Hi @DJephcott, Could you please provide more details / context? Where exactly in HubSpot are you filtering – are you using the HubSpot search, an index page search, a filtered view, a list? (if you’re unsure, please share a screenshot) Can you share an example of a search term, a screenshot of the search, and a record your expecting to show but which doesn’t? Best regards ---
**Author:** ![DJephcott](https://avatars.discourse-cdn.com/v4/letter/d/e36b37/32.png) [@DJephcott](https://community.hubspot.com/u/DJephcott)\ **Post date:** [October 22, 2024, 7:02am UTC](https://community.hubspot.com/t/contacts-filter-not-working-correctly/118861/3 "2024-10-22T07:02:18Z")
![DJephcott_0-1729580490590.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/8/7/87d1f7cf59b056b58ce55c7c90615a4956ac85f4.png) This image shows where i am trying to filter from ![DJephcott_1-1729580521978.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/b/2/b21d75e8754e95d798ac3b2f49834213840dca49.png) This image shows no result when i type in hotspot ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [October 22, 2024, 7:07am UTC](https://community.hubspot.com/t/contacts-filter-not-working-correctly/118861/4 "2024-10-22T07:07:57Z")
@DJephcott thank you – you might want to blur or pixelate personal information. It’s definitely unintuitive but this is expected behavior. The column with the company name is the associated company record. The search however looks at the contact field ‘Company name’. Click ‘Edit columns’, add ‘Company name’ and you’ll likely see that the field is empty – which is why HubSpot will not return the result, unfortunately. This can be solved easily in a Professional or Enterprise subscription with an automation that copies the name of the associated company into the contact field ‘Company name’. Again, it’s unintuitive but it’s unfortunately what it is – hope this explanation clarifies the behavior. ---
**Author:** ![DJephcott](https://avatars.discourse-cdn.com/v4/letter/d/e36b37/32.png) [@DJephcott](https://community.hubspot.com/u/DJephcott)\ **Post date:** [October 22, 2024, 7:16am UTC](https://community.hubspot.com/t/contacts-filter-not-working-correctly/118861/5 "2024-10-22T07:16:36Z")
![DJephcott_0-1729581362252.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/3/318de472bae249f09aa9ebb7d1b749f8448e871d.png) screenshot shows company name present in contact information. Thats what i had originally thought but alas thats not the issue ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [October 22, 2024, 7:18am UTC](https://community.hubspot.com/t/contacts-filter-not-working-correctly/118861/6 "2024-10-22T07:18:53Z")
@DJephcott in the left sidebar, please click the _Actions_ button (next to _About this contact_), then search for ‘Company name’. Does the field have a value? Alternatively, please see my previous reply, simply add a column for “Company name” on the contact index page. The information in the right sidebar is still referring to the **associated** company, it’s not a **contact** field. ---
**Author:** ![DJephcott](https://avatars.discourse-cdn.com/v4/letter/d/e36b37/32.png) [@DJephcott](https://community.hubspot.com/u/DJephcott)\ **Post date:** [October 22, 2024, 7:32am UTC](https://community.hubspot.com/t/contacts-filter-not-working-correctly/118861/7 "2024-10-22T07:32:24Z")
![DJephcott_0-1729582318032.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/8/b/8b395f989502ae2a489a50b188cde7216048e2e0.png) can’t see any option to do as you have suggested. Also not sure what you mean on the previous reply. ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [October 22, 2024, 7:47am UTC](https://community.hubspot.com/t/contacts-filter-not-working-correctly/118861/8 "2024-10-22T07:47:48Z")
@DJephcott I mean this button: ![karstenkoehler_0-1729583224301.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/b/8/b8d15c0a72761dde2018a2dc05c7e3c89c394a8b.jpeg) Click that, then “View all properties”, then search for “Company name”. Or, again, see my previous reply on simply adding the company name column here: ![karstenkoehler_1-1729583259692.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/9/d/9d12887141362aacb9a127fb2b24d05a722e77d0.jpeg) ---
**Author:** ![SanjayKumar](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sanjaykumar/32/16943_2.png) [@SanjayKumar](https://community.hubspot.com/u/SanjayKumar)\ **Post date:** [October 22, 2024, 7:24am UTC](https://community.hubspot.com/t/contacts-filter-not-working-correctly/118861/9 "2024-10-22T07:24:17Z")
Hey @[DJephcott](https://community.hubspot.com/t5/user/viewprofilepage/user-id/844907), the issue might be related to the “Company Name” property. Since you’re trying to filter based on company name, the “Company Name” field must contain data in order for the filtering to work correctly. I have created **[this quick loom video](https://www.loom.com/share/27441a66f87c496b9c016bfffd7e2973?sid=724ff880-2414-493b-ad8a-2161cabcb317)** for you to better understanding of this. You can see in the video that I have “Test Company 02” as a company record in my account but the value isn’t populated in the “Company name” property and thus that company isn’t filter out.To address this issue, you can set up a contact-based workflow in the backend that automatically copies the Company name from the contact’s associated Company. Let me know if this helps you out or if you have any further query. Thank you!